Survival Skills for Working with Potentially Violent Clients

Stephen G. Kaplan · Eugenie G. Wheeler

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Social Work Education and Practice Intimate Partner and Family Violence Workplace Violence and Bullying

Abstract

Mental health and social workers often lack an understanding of the factors leading to violence and how to deal with it. Three helpful modalities for defusing violence are discussed and practical ways for workers to protect themselves are outlined.

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2017De-escalation of aggressive behaviour in healthcare settings: Concept analysis 2006Staying with People Who Slap Us Around: Gender, Juggling Responsibilities and Violence in Paid (and Unpaid) Care Work 2011Client Violence and Its Negative Impacts on Work Attitudes of Child Protection Workers Compared to Community Service Workers 2004Client Violence Against Social Workers 2001Safety Training in Social Work Education

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