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Hotel guests’ perception of best green practices: A content analysis of online reviews
16 references·16 citing·46 second hopsampled
Hotel guests’ perception of best green practices: A content analysis of online reviews (2016)Hotel guests’ perception of best green pr…Business Research Methods (2015)Business Research MethodsThe impact of online reviews on hotel booking intentions and perception of trust (2011)The impact of online reviews …Consumers’ willingness to pay for green initiatives of the hotel industry (2011)Consumers’ willingness to pay…Understanding how consumers view green hotels: how a hotel's green image can influence behavioural intentions (2010)Understanding how consumers v…Role of social media in online travel information search (2009)Role of social media in onlin…Empirical investigation of the roles of attitudes toward green behaviors, overall image, gender, and age in hotel customers’ eco-friendly decision-making process (2009)Empirical investigation of th…Use and Impact of Online Travel Reviews (2008)Use and Impact of Online Trav…Tried and tested: The impact of online hotel reviews on consumer consideration (2008)Tried and tested: The impact …The impact of online user reviews on hotel room sales (2008)The impact of online user rev…Exploring consumer attitude and behaviour towards green practices in the lodging industry in India (2007)Exploring consumer attitude a…Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Electronic word-of-mouth via …Targeting consumers who are willing to pay more for environmentally friendly products (2001)Targeting consumers who are w…Basic Content Analysis (1986)Basic Content AnalysisContent Analysis: An Introduction to its Methodology. (1984)Content Analysis: An Introduc…Comparative Politics and the Comparative Method (1971)Comparative Politics and the …Weighted kappa: Nominal scale agreement provision for scaled disagreement or partial credit. (1968)Weighted kappa: Nominal scale…Positive effects of green practices on the consumers' satisfaction, loyalty, word-of-mouth, and willingness to pay (2023)Positive effects of green pra…Impact of greening on performance in the hospitality industry: Moderating effect of flexibility and inter-organizational cooperation (2023)Impact of greening on perform…Why do hotels go green? Understanding TripAdvisor GreenLeaders participation (2022)Why do hotels go green? Under…The theoretical development and research methodology in green hotels research: A systematic literature review (2022)The theoretical development a…The impact of sustainability certifications on performance and competitive action in hotels (2022)The impact of sustainability …Impact of green human resource management practices on the environmental performance of green hotels (2022)Impact of green human resourc…A stimulus-organism-response perspective to examine green hotel patronage intention (2022)A stimulus-organism-response …The Relationship between Responsible Leadership and Organizational Citizenship Behavior in the Hospitality Industry (2021)The Relationship between Resp…The importance of green practices for hotel guests: does gender matter? (2021)The importance of green pract…Examining the impact of environmentally sustainable practices on hotel brand equity: a case of Bangalore hotels (2021)Examining the impact of envir…Disentangling green service innovative behavior among hospitality employees: The role of customer green involvement (2021)Disentangling green service i…Customers segmentation in eco-friendly hotels using multi-criteria and machine learning techniques (2021)Customers segmentation in eco…Types of green practices, hotel price image and consumers’ attitudes in China: the mediating role of consumer skepticism (2019)Types of green practices, hot…The impact of green practices in coastal tourism: An empirical investigation on an eco-labelled beach club (2018)The impact of green practices…Hotel guests’ perceptions of environmental friendly practices in social media (2018)Hotel guests’ perceptions of …Do environmentally sustainable practices make hotels more efficient? A study of major hotels in Sri Lanka (2018)Do environmentally sustainabl…Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Social Media in Tourism and Hospitality: A Literature Review (2013)Motivations for sharing tourism experiences through social media (2014)Content Analysis: An Introduction to Its Methodology (2019)Choices, values, and frames. (1984)A power primer. 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(2005)The nature of human values (1973)The Effects of Product Class Knowledge on Information Search Behavior (1985)Dimensions of Consumer Expertise (1987)Application of the Theory of Planned Behavior to green hotel choice: Testing the effect of environmental friendly activities (2009)Predicting green product consumption using theory of planned behavior and reasoned action (2015)How to SHIFT Consumer Behaviors to be More Sustainable: A Literature Review and Guiding Framework (2019)The Handbook of Social Psychology (1969)Concept Misformation in Comparative Politics (1970)The Rules of Sociological Method (1982)Comparing Media Systems (2004)Handbook of social psychology (2004)Comparative Politics and the Synthetic Control Method (2014)The Agenda-Setting Function of Mass Media (1972)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)What makes online reviews helpful? 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References

  • 1984Content Analysis: An Introduction to its Methodology.24,312 cited
  • 1968Weighted kappa: Nominal scale agreement provision for scaled disagreement or partial credit.8,719 cited
  • 2004Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet?5,913 cited
  • 2009Role of social media in online travel information search3,288 cited
  • 1971Comparative Politics and the Comparative Method3,150 cited
  • 2001Targeting consumers who are willing to pay more for environmentally friendly products2,974 cited
  • 2011The impact of online reviews on hotel booking intentions and perception of trust1,628 cited
  • 2008Tried and tested: The impact of online hotel reviews on consumer consideration1,312 cited
  • 2008The impact of online user reviews on hotel room sales1,272 cited
  • 2015Business Research Methods1,238 cited
  • 2008Use and Impact of Online Travel Reviews1,141 cited
  • 2007Exploring consumer attitude and behaviour towards green practices in the lodging industry in India1,033 cited
  • 2010Understanding how consumers view green hotels: how a hotel's green image can influence behavioural intentions828 cited
  • 1986Basic Content Analysis787 cited
  • 2009

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Empirical investigation of the roles of attitudes toward green behaviors, overall image, gender, and age in hotel customers’ eco-friendly decision-making process
771 cited
  • 2011Consumers’ willingness to pay for green initiatives of the hotel industry749 cited
  • Cited by

    • 2018Do environmentally sustainable practices make hotels more efficient? A study of major hotels in Sri Lanka232 cited
    • 2022Impact of green human resource management practices on the environmental performance of green hotels125 cited
    • 2018The impact of green practices in coastal tourism: An empirical investigation on an eco-labelled beach club114 cited
    • 2021Customers segmentation in eco-friendly hotels using multi-criteria and machine learning techniques106 cited
    • 2021The importance of green practices for hotel guests: does gender matter?91 cited
    • 2022The theoretical development and research methodology in green hotels research: A systematic literature review89 cited
    • 2021Disentangling green service innovative behavior among hospitality employees: The role of customer green involvement79 cited
    • 2023Positive effects of green practices on the consumers' satisfaction, loyalty, word-of-mouth, and willingness to pay79 cited
    • 2018Hotel guests’ perceptions of environmental friendly practices in social media74 cited
    • 2022The impact of sustainability certifications on performance and competitive action in hotels70 cited
    • 2021Examining the impact of environmentally sustainable practices on hotel brand equity: a case of Bangalore hotels61 cited
    • 2019Types of green practices, hotel price image and consumers’ attitudes in China: the mediating role of consumer skepticism57 cited
    • 2021The Relationship between Responsible Leadership and Organizational Citizenship Behavior in the Hospitality Industry55 cited
    • 2022Why do hotels go green? Understanding TripAdvisor GreenLeaders participation42 cited
    • 2023Impact of greening on performance in the hospitality industry: Moderating effect of flexibility and inter-organizational cooperation41 cited
    • 2022A stimulus-organism-response perspective to examine green hotel patronage intention40 cited