Getting together or breaking apart? Trade union strategies, restructuring and contingent workers in Southern Europe

Andreas Kornelakis · Horen Voskeritsian

24 citations0/0 files storedEconomic and Industrial Democracy

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Labor Movements and Unions Employment, Labor, and Gender Studies Legal and Labor Studies

Abstract

The article considers the strategies of trade unions towards the representation of call centre workers. Using a comparative case study, it examines the divergent union responses to the growth of contingent labour by looking at the telecommunications industries in Italy and Greece. Although the trade unions in Italy pursued inclusive strategies embracing the call centre workers and negotiating the restructuring of the whole sector, the unions in Greece followed a policy of exclusion leaving call centre workers outside representation and negotiating their internal restructuring. The article argues that the different union identities, and the diverse power resources and internal organizational politics help explain the variation in the trade unions’ strategic responses.

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References

1971The Logic of Comparative Social Inquiry.1970The logic of comparative social inquiry 1998Rethinking Industrial Relations: Mobilisation, Collectivism and Long Waves 1998Changing industrial relations in Europe 2010Rethinking Industrial Relations 2001Understanding European Trade Unionism: Between Market, Class and Society 2005Rethinking Social Inquiry: Diverse Tools, Shared Standards 2013Trade Unions in Western Europe

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