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The Cost of Free Services: Organizational Impediments to Access to Public Services
7 references·7 citing·46 second hop
The Cost of Free Services: Organizational Impediments to Access to Public Services (1981)The Cost of Free Services: Organizational…The Professionalization of the Client (1979)The Professionalization of th…Explaining the Low Use of Health Services by the Poor: Costs, Attitudes, or Delivery Systems? (1978)Explaining the Low Use of Hea…Regulating the Poor. (1975)Regulating the Poor.Bureaucratic Competence and Success in Dealing with Public Bureaucracies (1975)Bureaucratic Competence and S…Normal Crimes: Sociological Features of the Penal Code in a Public Defender Office (1965)Normal Crimes: Sociological F…Social Theory and Social Structure (1958)Social Theory and Social Stru…Conditions of Successful Degradation Ceremonies (1956)Conditions of Successful Degr…Social workers’ engagement in social rights advocacy: individual capacities, organizational milieus, and associations with the working alliance (2022)Social workers’ engagement in…On Legitimacy: Is Public Administration Stigmatized? (2016)On Legitimacy: Is Public Admi…The Health Care Safety Net and the Affordable Care Act: Implications for Hispanic Immigrants (2013)The Health Care Safety Net an…STATE WELFARE‐REFORM IMPACTS: CONTENT AND ENFORCEMENT EFFECTS (1999)STATE WELFARE‐REFORM IMPACTS:…Legislative Parameters for Designing Alternative Delivery Systems (1989)Legislative Parameters for De…Public Sector Productivity and Role Conflicts (1988)Public Sector Productivity an…The Welfare State, Citizenship, And Bureaucratic Encounters (1987)The Welfare State, Citizenshi…Qualitative data analysis: A sourcebook of new methods (1985)US Socioeconomic and Racial Differences in Health: Patterns and Explanations (1995)Basics of Qualitative Research (3rd ed.): Techniques and Procedures for Developing Grounded Theory (2008)Beyond Enforcement: Welcomeness, Local Law Enforcement, and Immigrants (2015)Social Theory and Social Structure. (1969)Case Routinization in Investigative Police Work (1981)Sociology and Social Research (1981)Welfare Mediators as Game Changers? Deconstructing Power Asymmetries Between EU Migrants and Welfare Administrators (2022)Dealing with bureaucracy: measuring citizens’ bureaucratic self-efficacy (2023)Backward Mapping: Implementation Research and Policy Decisions (1979)Street-Level Bureaucracy: Dilemmas of the Individual in Public Services (1981)Inside the Welfare Contract: Discretion and Accountability in State Welfare Administration (1997)Evaluating Welfare Reform in the United States (2002)Isolating the Family Cap Effect on Fertility Behavior: Evidence From New Jersey's Family Development Program Experiment (2004)The Impact of Local Labor Market Conditions on Work and Welfare Decisions: Revisiting an Old Question Using New Data (2009)Communication: The Social Matrix of Psychiatry (1968)The Effects of Education as an Institution (1977)Making good: How ex-convicts reform and rebuild their lives. (2001)The Criminal Career Paradigm (2003)A Note on the Uses of Official Statistics (1963)Sampling hard to reach populations (1997)THE DARK SIDE OF ORGANIZATIONS: Mistake, Misconduct, and Disaster (1999)Microfoundations of Institutional Theory (2008)The Political Business Cycle (1975)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Internal Dispute Resolution: The Transformation of Civil Rights in the Workplace (1993)Social Exchange Theory (2006)Becoming digital – passages to service in the digitized bureaucracy (2015)Close encounters of the digital kind: A research agenda for the digitalization of public services (2019)The Culture of Poverty (1966)Socioeconomic Factors, Health Behaviors, and Mortality (1998)“Fundamental Causes” of Social Inequalities in Mortality: A Test of the Theory (2004)Societal and Individual Determinants of Medical Care Utilization in the United States (2005)Why People Use Health Services (2005)Social Conditions as Fundamental Causes of Health Inequalities: Theory, Evidence, and Policy Implications (2010)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Bus fare evasion of the Santiago de Chile transportation system from a stakeholders perspective (2023)Governance and Accountability in Reshaping Public Services: Open Challenges and Wicked Problems of the 21st Century (2025)The necessity of bureaucracy and the fixation of legitimacy (2025)A Dynamic Theory of Organizational Knowledge Creation (1994)Qualitative research: Methods in the social sciences (2006)Diffusion of Innovations 1 (2019)From Servitude to Service Work: Historical Continuities in the Racial Division of Paid Reproductive Labor (1992)Gender and the Social Rights of Citizenship: The Comparative Analysis of Gender Relations and Welfare States (1993)Social preferences, self-interest, and the demand for redistribution (2001)
this work references cited by second hop

References

  • 1958Social Theory and Social Structure10,316 cited
  • 1956Conditions of Successful Degradation Ceremonies1,689 cited
  • 1965Normal Crimes: Sociological Features of the Penal Code in a Public Defender Office935 cited
  • 1975Regulating the Poor.407 cited
  • 1978Explaining the Low Use of Health Services by the Poor: Costs, Attitudes, or Delivery Systems?161 cited
  • 1975Bureaucratic Competence and Success in Dealing with Public Bureaucracies30 cited
  • 1979The Professionalization of the Client10 cited

Cited by

  • 1987The Welfare State, Citizenship, And Bureaucratic Encounters123 cited
  • 2013The Health Care Safety Net and the Affordable Care Act: Implications for Hispanic Immigrants28 cited
  • 1999STATE WELFARE‐REFORM IMPACTS: CONTENT AND ENFORCEMENT EFFECTS21 cited
  • 2016On Legitimacy: Is Public Administration Stigmatized?15 cited
  • 2022Social workers’ engagement in social rights advocacy: individual capacities, organizational milieus, and associations with the working alliance5 cited
  • 1989Legislative Parameters for Designing Alternative Delivery Systems4 cited
  • 1988Public Sector Productivity and Role Conflicts3 cited

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