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General customer impatience in the queue GI/G/1

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References

1952The theory of queues with a single server876 cited
1963Some Queuing Problems with Balking and Reneging. I250 cited
1963Elements of Queueing Theory: With Applications.223 cited
1955Investigation of waiting time problems by reduction to Markov processes207 cited
1957Queuing with Impatient Customers and Ordered Service197 cited
1962Elements of Queueing Theory with Applications138 cited

Cited by

1999On the M(n)/M(n)/s queue with impatient calls113 cited
1998On queueing with customer impatience until the beginning of service99 cited
2009Queues with slow servers and impatient customers90 cited
2002Asymptotic Results and a Markovian Approximation for the M(n)/M(n)/s+GI System81 cited
2001M/M/1 Queue with Impatient Customers of Higher Priority79 cited
1985A queueing system with impatient customers77 cited
2008Asymptotically Optimal Admission Control of a Queue with Impatient Customers72 cited
1995Equilibrium strategies for queues with impatient customers71 cited
2008On priority queues with impatient customers58 cited

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2012

Analysis of customers' impatience in an M/M/1 queue with working vacations

49 cited

2006On Queueing with Customer Impatience Until the End of Service44 cited

2011The M/M/1 queue with synchronized abandonments44 cited

2000A fluid queue with a finite buffer and subexponential input42 cited

2009A disaster queue with Markovian arrivals and impatient customers40 cited

2004On the Two-Class M/M/1 System under Preemptive Resume and Impatience of the Prioritized Customers39 cited

2009Synchronized reneging in queueing systems with vacations39 cited