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Inter-Municipal Cooperation and Satisfaction with Services: Evidence from the Norwegian Citizen Study
16 references·8 citing·39 second hop
Inter-Municipal Cooperation and Satisfaction with Services: Evidence from the Norwegian Citizen Study (2016)Inter-Municipal Cooperation and Satisfact…INTER‐MUNICIPAL COOPERATION AND COSTS: EXPECTATIONS AND EVIDENCE (2014)INTER‐MUNICIPAL COOPERATION A…Satisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…CONTRACTING FOR GOVERNMENT SERVICES: THEORY AND EVIDENCE FROM U.S. CITIES * (2010)CONTRACTING FOR GOVERNMENT SE…The Use of Performance Measurement Systems in the Public Sector: Effects on Performance (2009)The Use of Performance Measur…WHAT’S MEASURED IS WHAT MATTERS: TARGETS AND GAMING IN THE ENGLISH PUBLIC HEALTH CARE SYSTEM (2006)WHAT’S MEASURED IS WHAT MATTE…Firm resources and sustained competitive advantage (2004)Firm resources and sustained …Transaction Costs and Institutional Explanations for Government Service Production Decisions (2003)Transaction Costs and Institu…Transaction Costs and Institutional Explanations for Government Service Production Decisions (2003)Transaction Costs and Institu…The Performance Prism: The Scorecard for Measuring and Managing Business Success (2003)The Performance Prism: The Sc…Comparing Measures of Citizen Trust and User Satisfaction as Indicators of `Good Governance': Difficulties in Linking Trust and Satisfaction Indicators (2003)Comparing Measures of Citizen…A Multiple–Indicator Approach to Municipal Service Evaluation: Correlating Performance Measurement and Citizen Satisfaction across Jurisdictions (2002)A Multiple–Indicator Approach…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …A resource‐based view of the firm (1984)A resource‐based view of the …Subjective and Objective Measures of Police Service Delivery (1983)Subjective and Objective Meas…Citizen Satisfaction with Urban Services: Potential Misuse as a Performance Indicator (1979)Citizen Satisfaction with Urb…Local government reform beyond privatization and amalgamation: advances in the analysis of inter-municipal cooperation (2024)Local government reform beyon…Disentangling the separate and combined effects of privatization and cooperation on local government service delivery (2024)Disentangling the separate an…When the time is right: testing for dynamic effects in collaborative performance (2023)When the time is right: testi…Going separate ways: ex-post interdependence and the dissolution of collaborative relations (2023)Going separate ways: ex-post …Building conditions and citizen satisfaction with local public services (2022)Building conditions and citiz…A policy-centred approach to inter-municipal cooperation (2022)A policy-centred approach to …Do the networks of inter-municipal cooperation enhance local government performance? 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References

  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 1984A resource‐based view of the firm25,618 cited
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  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 2006WHAT’S MEASURED IS WHAT MATTERS: TARGETS AND GAMING IN THE ENGLISH PUBLIC HEALTH CARE SYSTEM1,581 cited
  • 2003The Performance Prism: The Scorecard for Measuring and Managing Business Success1,031 cited
  • 2003Comparing Measures of Citizen Trust and User Satisfaction as Indicators of `Good Governance': Difficulties in Linking Trust and Satisfaction Indicators552 cited
  • 2009The Use of Performance Measurement Systems in the Public Sector: Effects on Performance448 cited
  • 2003Transaction Costs and Institutional Explanations for Government Service Production Decisions446 cited
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  • 2010CONTRACTING FOR GOVERNMENT SERVICES: THEORY AND EVIDENCE FROM U.S. CITIES *371 cited
  • 2002A Multiple–Indicator Approach to Municipal Service Evaluation: Correlating Performance Measurement and Citizen Satisfaction across Jurisdictions334 cited
  • 2014INTER‐MUNICIPAL COOPERATION AND COSTS: EXPECTATIONS AND EVIDENCE

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333 cited
  • 1979Citizen Satisfaction with Urban Services: Potential Misuse as a Performance Indicator326 cited
  • 1983Subjective and Objective Measures of Police Service Delivery297 cited
  • Cited by

    • 2019It Depends on What You Share: The Elusive Cost Savings from Service Sharing66 cited
    • 2021Do the networks of inter-municipal cooperation enhance local government performance?22 cited
    • 2022A policy-centred approach to inter-municipal cooperation21 cited
    • 2023Going separate ways: ex-post interdependence and the dissolution of collaborative relations19 cited
    • 2023When the time is right: testing for dynamic effects in collaborative performance12 cited
    • 2024Disentangling the separate and combined effects of privatization and cooperation on local government service delivery12 cited
    • 2022Building conditions and citizen satisfaction with local public services8 cited
    • 2024Local government reform beyond privatization and amalgamation: advances in the analysis of inter-municipal cooperation5 cited