Diffusion of Ideas and Technology

Abstract

On-officer videos, or body cameras, can provide objective accounts of interactions among police officers and the public. Police leadership tends to view this emerging technology as an avenue for resolving citizen complaints and prosecuting offenses where victims and witnesses are reluctant to testify. However, getting endorsement from patrol officers is difficult. These incongruent cognitive frames are a cultural barrier to the utilization of innovative technologies. Understanding the mechanisms that lead to the deconstruction of these barriers is essential for the integration of technology into organizations. Using affiliation data collected from a large police department in Southwestern United States over a 4-month period, we find that interactions with other officers provide a conduit for facilitating cognitive frames that increase camera legitimacy.

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