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Cited by

• 1990Disadvantage, Disaffection, and Race as Divergent Bases for Citizen Fiscal Policy Preferences63 cited
• 2005The Condition of Community Streets and Parks: A Comparison of Resident and Nonresident Evaluations56 cited
• 2008Determinants of Performance Measurement: An Investigation into the Decision to Conduct Citizen Surveys45 cited
• 2010Are we being served? A critical perspective on Canada’s Citizens First satisfaction surveys37 cited
• 2014DERIVED IMPORTANCE-PERFORMANCE ANALYSIS OF CITIZEN SURVEY DATA27 cited
• 2017Citizen feedback as a tool for continuous improvement in local bodies26 cited
• 2007Determinants of public satisfaction with the National Health Insurance in South Korea24 cited
• 1999Citizen/Client Surveys : Dispelling Myths an d Redrawing Map s20 cited
• 2010Adjusting for Perception Bias in Citizens' Subjective Evaluations19 cited
• 2021Does leader gender matter for performance evaluations? Evidence from two experiments19 cited
• 2021Citizens’ perception of government responsiveness: building an engaged citizenry18 cited
• 2010Citizens' Attitudes Toward Local Government Public Services13 cited
• 1996Attempting Non-Incremental Budget Change in Oregon: An Exercise in Policy Sharing13 cited
• 1984