SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Local Governments' Use of Citizen Surveys
0 references·16 citing·53 second hopsampled
Local Governments' Use of Citizen Surveys (1980)Local Governments' Use of Citizen SurveysPublic perceptions of cross-sector collaboration and sector bias: evidence from a survey experiment (2023)Public perceptions of cross-s…Social Class, Ingroup–Outgroup Comparison, and Citizen Evaluations: Is User Satisfaction Linked to Outcome Disparities? (2019)Social Class, Ingroup–Outgrou…Citizen Satisfaction and the Kaleidoscope of Government Performance: How Multiple Stakeholders See Government Performance (2018)Citizen Satisfaction and the …Quality of Service, Expectation, Satisfaction and Trust in Public Institutions: The Abu Dhabi Citizen Satisfaction Survey (2015)Quality of Service, Expectati…Public administrators' engagement in services co-creation: factors that foster and hinder organisational learning about citizens (2014)Public administrators' engage…DERIVED IMPORTANCE-PERFORMANCE ANALYSIS OF CITIZEN SURVEY DATA (2014)DERIVED IMPORTANCE-PERFORMANC…Elucidating the Relationship Between Satisfaction and Citizen Involvement in Public Administration (2011)Elucidating the Relationship …Bridging bureaucracy and democracy in Europe: A comparative study of perceived managerial excellence, satisfaction with public services, and trust in governance (2010)Bridging bureaucracy and demo…Trust, Participation and Performance (2009)Trust, Participation and Perf…Public services co‐production: exploring the role of citizen orientation (2009)Public services co‐production…Democracy and Government Performance: Holding Incumbents Accountable in English Local Governments (2009)Democracy and Government Perf…Determinants of Performance Measurement: An Investigation into the Decision to Conduct Citizen Surveys (2008)Determinants of Performance M…Public Sector Management and the Democratic Ethos: A 5-Year Study of Key Relationships in Israel (2006)Public Sector Management and …Managerial Quality, Administrative Performance and Trust in Governance: Can We Point to Causality? (2003)Managerial Quality, Administr…Managerial quality, administrative performance and trust in governance revisited (2003)Managerial quality, administr…Administrative Agents of Democracy? A Structural Equation Modeling of the Relationship between Public-Sector Performance and Citizenship Involvement (2002)Administrative Agents of Demo…Significance tests and goodness of fit in the analysis of covariance structures. (1980)Structural Equations with Latent Variables (1989)Comparative fit indexes in structural models. (1990)Internet, Trust in Government, and Citizen Compliance (2012)Trustworthiness of digital government services: deriving a comprehensive theory through interpretive structural modelling (2017)In AI we trust? Citizen perceptions of AI in government decision making (2021)A Ladder Of Citizen Participation (1969)Institutions, Institutional Change and Economic Performance (1990)Institutions, Institutional Change and Economic Performance (1991)Social Capital and Public Service Performance: Does Managerial Strategy Matter? (2014)Repairing public trust through communication in health crises: a systematic review of the literature (2023)Restoring the Truth: Anchoring Effects and Debiasing Interventions on Citizen Satisfaction (2023)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: continuing the evolution (2007)The use of twitter by mayors in Turkey: Tweets for better public services? (2013)Customer participation management (2016)Travelling along the public service co-production road: a bibliometric analysis and interpretive review (2021)An Economic Theory of Democracy. (1958)Participation in America: Political Democracy and Social Equality. (1974)Beyond SES: A Resource Model of Political Participation (1995)Ownership and control in local public utilities: the Italian case (2011)External Government Performance Evaluation in China: Evaluating the Evaluations (2015)Institutional Logics in Police Performance Indicator Development: A Comparative Case Study of Spain and Finland (2015)Work and motivation (1964)Inequity In Social Exchange (1965)A PUBLIC MANAGEMENT FOR ALL SEASONS? (1991)The impact of socio-economic background on satisfaction: evidence for policy-makers (2014)Conceptualizing and Explaining Bureauphobia: Contours, Scope, and Determinants (2016)Government for Leaving No One Behind: Social Equity in Public Administration and Trust in Government (2021)Nine Second-Order National Elections – A Conceptual Framework For The Analysis of European Election Results (1980)A Cross-National Analysis of Economic Voting: Taking Account of the Political Context (1993)What Americans Know about Politics and Why It Matters (1997)Cross-National Yardstick Comparisons: A Choice Experiment on a Forgotten Voter Heuristic (2014)Assessing Government Transparency: An Interpretive Framework (2015)THE IMPACT OF OPEN DATA IN THE UK: COMPLEX, UNPREDICTABLE, AND POLITICAL (2015)Lisrel 8: Structural Equation Modeling With the Simplis Command Language (1993)Does One Trust Judgement Fit All? Linking Theory and Empirics (2010)The roles of transparency and trust in the relationship between corruption and citizen satisfaction (2011)How does e-government use affect citizens’ trust in government? Empirical evidence from China (2023)Making democracy work: civic traditions in modern Italy (1993)Making Democracy Work: Civic Traditions in Modern Italy (1993)Organizational politics and human resource management: A typology and the Israeli experience (2009)Public administration and citizen satisfaction with democracy: cross-national evidence (2013)A Meta‐Analysis of the Government Performance—Trust Link: Taking Cultural and Methodological Factors into Account (2021)Investigating Causal Relations by Econometric Models and Cross-spectral Methods (1969)Cultures and Organizations: Software of the Mind. (1993)Strategic management a stakeholder approach (2010)The Political Psychology of Citizen Satisfaction: Does Functional Responsibility Matter? (2019)Everything Is Relative: How Citizens Form and Use Expectations in Evaluating Services (2020)Career choice in management: findings from US MBA students (2008)Directing Corporate Entrepreneurship Strategy in the Public Sector to Public Value: Antecedents, Components, and Outcomes (2016)Administrative Delay, Red Tape, and Organizational Performance (2018)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

No references inside the corpus for this window.

Cited by

  • 2009Democracy and Government Performance: Holding Incumbents Accountable in English Local Governments187 cited
  • 2018Citizen Satisfaction and the Kaleidoscope of Government Performance: How Multiple Stakeholders See Government Performance94 cited
  • 2003Managerial quality, administrative performance and trust in governance revisited94 cited
  • 2006Public Sector Management and the Democratic Ethos: A 5-Year Study of Key Relationships in Israel88 cited
  • 2002Administrative Agents of Democracy? A Structural Equation Modeling of the Relationship between Public-Sector Performance and Citizenship Involvement77 cited
  • 2009Public services co‐production: exploring the role of citizen orientation58 cited
  • 2010Bridging bureaucracy and democracy in Europe: A comparative study of perceived managerial excellence, satisfaction with public services, and trust in governance52 cited
  • 2008Determinants of Performance Measurement: An Investigation into the Decision to Conduct Citizen Surveys45 cited
  • 2003Managerial Quality, Administrative Performance and Trust in Governance: Can We Point to Causality?45 cited
  • 2009Trust, Participation and Performance30 cited
  • 2014Public administrators' engagement in services co-creation: factors that foster and hinder organisational learning about citizens29 cited
  • 2015Quality of Service, Expectation, Satisfaction and Trust in Public Institutions: The Abu Dhabi Citizen Satisfaction Survey29 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2014DERIVED IMPORTANCE-PERFORMANCE ANALYSIS OF CITIZEN SURVEY DATA27 cited
  • 2011Elucidating the Relationship Between Satisfaction and Citizen Involvement in Public Administration20 cited
  • 2023Public perceptions of cross-sector collaboration and sector bias: evidence from a survey experiment19 cited
  • 2019Social Class, Ingroup–Outgroup Comparison, and Citizen Evaluations: Is User Satisfaction Linked to Outcome Disparities?17 cited