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Analytical Study of Customer Satisfaction at ICICI Bank with special reference to ATMs
4 references·0 citing·20 second hop
Analytical Study of Customer Satisfaction at ICICI Bank with special reference to ATMs (2011)Analytical Study of Customer Satisfaction…Customer Perception of E-Banking Services of Indian Banks: Some Survey Evidence (2008)Customer Perception of E-Bank…Cost Savings from Electronic Payments and ATMs in Europe (2003)Cost Savings from Electronic …Automated Teller Machine Network Pricing - A Review of the Literature (2003)Automated Teller Machine Netw…Electronic Payments in the U.S. Economy: An Overview (1999)Electronic Payments in the U.…Technological Innovation in Banking and Payments: Industry Trends and Implications for Banks (1998)American Bankers Association (2000)The Decision between Debit and Credit: Finance Charges, Float, and Fear (2005)Customer Satisfaction of ATM Service: A Case Study of HSBC ATM (2007)Debit card usage: an examination of its impact on household debt (2007)Contestable Markets and the Theory of Industry Structure (1982)Economies of Scale and Scope at Large Commercial Banks: Evidence from the Fourier Flexible Functional Form (1996)Inside the black box: What explains differences in the efficiencies of financial institutions? (1997)Opening the black box: Finding the source of cost inefficiency (2007)Investment and Usage of New Technologies: Evidence from a Shared ATM Network (2010)Better than Cash, but Beware the Costs: Electronic Payments Systems and Financial Inclusion in Developing Economies (2017)Competition and Integration Among Complements, and Network Market Structure (1992)Adoption of Technologies with Network Effects: An Empirical Examination of the Adoption of Automated Teller Machines (1995)Network Competition: I. Overview and Nondiscriminatory Pricing (1998)ATM networks and cash usage (2009)Interchange Fees and Payment Card Networks: Economics, Industry Developments, and Policy Issues (2009)Independent Service Operators in ATM Markets (2013)Role of Information Technology in the Development of Banking Sector in India (2012)Indian Banking Sector – Challenges and Opportunities (2014)E-banking and its growth in India – A synoptic view (2019)
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References

  • 2003Automated Teller Machine Network Pricing - A Review of the Literature81 cited
  • 2003Cost Savings from Electronic Payments and ATMs in Europe30 cited
  • 2008Customer Perception of E-Banking Services of Indian Banks: Some Survey Evidence28 cited
  • 1999Electronic Payments in the U.S. Economy: An Overview18 cited

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