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Linking public sector social media and e-government website use to trust in government · Study

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ArticleLinking public sector social media and e-government website use to trust in government

Gregory A. Porumbescu2016

Article2016

Linking public sector social media and e-government website use to trust in government

Gregory A. Porumbescu

219 citations·0/0 files stored·Government Information Quarterly

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E-Government and Public Services Public Policy and Administration Research Social Media and Politics

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References

1998Not So Different After All: A Cross-Discipline View Of Trust 1998Confirmation Bias: A Ubiquitous Phenomenon in Many Guises 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology 1953Field Theory in Social Science 2011Social media? Get serious! Understanding the functional building blocks of social media 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings 2004A Decade of System Justification Theory: Accumulated Evidence of Conscious and Unconscious Bolstering of the Status Quo 1998The role of feasibility and desirability considerations in near and distant future decisions: A test of temporal construal theory.

Cited by

2021A Systematic Literature Review of Empirical Research on the Impacts of e‐Government: A Public Value Perspective 2018Examining the anti-corruption effect of e-government and the moderating effect of national culture: A cross-country study 2017Mapping government social media research and moving it forward: A framework and a research agenda 2019Continuous usage of e-participation: The role of the sense of virtual community

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2015Linking Transparency to Trust in Government and Voicearticle · 28 shared references 2015Comparing the Effects of E-Government and Social Media Use on Trust in Government: Evidence from Seoul, South Koreaarticle · 23 shared references 2015Citizens’ Use of Social Media in Government, Perceived Transparency, and Trust in Governmentarticle · 15 shared references 2012Internet, Trust in Government, and Citizen Compliancearticle · 15 shared references 2013Assessing the Link Between Online Mass Media and Trust in Government: Evidence From Seoul, South Koreaarticle · 13 shared references 2011Trust and transformational government: A proposed framework for researcharticle · 12 shared references

Details

Year2016

Typearticle

Published2016-04-01

VenueGovernment Information Quarterly

ISSN-L0740-624X

Languageen

Citations219

Files0 public / 0

ShelfE-Government and Public Services

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doi10.1016/j.giq.2016.04.006

openalex_workW2345425249

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2017

Use of social media for e-Government in the public health sector: A systematic review of published studies

2018Internet use and the satisfaction with governmental environmental protection: Evidence from China

2023Vision and reality of e-government for governance improvement: Evidence from global cross-country panel data

2017A usability assessment of e-government websites in Sub-Saharan Africa