Why Employees Do Non-Work-Related Computing in the Workplace

Gee‐Woo Bock · Sang Cheol Park · Yanchun Zhang

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Cyberloafing and Workplace Behavior Technology Adoption and User Behaviour Information and Cyber Security

Abstract

The principal objective of this study was to determine why employees conduct NWRC (non-work-related computing) activities, and further to suggest some methods for curbing NWRC. The proposed research model developed herein was tested via a survey of 167 employees in China and Singapore. The results of this study reveal, first, that NWRC intention is significantly predictive of NWRC behavior, NWRC attitudes and subjective norms are significant predictors of behavioral intentions, and that the perceived benefits of NWRC are related positively to NWRC attitudes. Secondly, in comparison with each research model with or without habitual behavior under different levels of control, the results of this study demonstrated that habits occupy a critical position between NWRC intentions and behavior. Finally, employees are more likely to engage in NWRC even when subjected to strict control measures, owing to their habitual behavior. Some measures to reduce NWRC behavior are also proposed based on the findings of this ...

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1991The theory of planned behavior 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research 1980Understanding Attitudes and Predicting Social Behavior 1998Habit and intention in everyday life: The multiple processes by which past behavior predicts future behavior.1980Values, attitudes, and interpersonal behavior.1999Intrinsic and extrinsic motivation in Internet usage

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2019Antecedents for Cyberloafing – A Literature Review 2021Announcement of formal controls as phase-shifting perceptions: their determinants and moderating role in the context of mobile loafing

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