Contracting out parks and roads maintenance in England

Nicola Dempsey · Mel Burton · Johanna Selin

29 citations0/0 files storedInternational Journal of Public Sector Management

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Public Policy and Administration Research Public Procurement and Policy Public-Private Partnership Projects

Abstract

Purpose – Different models have been adopted in England over time to organise public service delivery. The purpose of this paper is to explore contracting-out, a prevalent model of public service delivery in England, in relation to parks and roads maintenance delivery by examining private contractors’ performance according to local authority stakeholders. Design/methodology/approach – Since the Conservative Government was in power during the 1980s, local authorities have been an arena for experimentation of contracting-out to private and other sectors. This paper provides a review of the academic and grey literature, and findings are presented from a large-scale online questionnaire survey (n=103) which was distributed to the relevant public realm managers in English local authorities. Findings – The paper shows that contracting-out of parks and roads maintenance happens across the country in different ways. By and large, local authorities are satisfied with the performance of contractors, particularly as a response to economic constraints. Responsibilities, particularly for parks, are increasingly shared with non-governmental organisations, including community groups, although this is not reflected in budget distribution. Research limitations/implications – Despite the efforts, the response rate was relatively low (32 per cent), potentially due to the e-mail communication and online nature of the questionnaire. Originality/value – The research provides empirical evidence about how contracting-out is currently delivering public services and how it has changed in recent years. The findings suggest that responsibilities (and to a lesser extent, budgets) are increasingly shared in England between different combinations of public, private, third and community sector stakeholders. This marks a shift away from in-house public sector delivery of parks and roads services.

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References

2019The New Public Management 2005Are Public Private Partnerships value for money?2007Why do local governments privatise public services? A survey of empirical studies 2006Developing New Forms of Partnership With the ‘Market’ in the Procurement of Public Services 2007Beyond the market versus planning dichotomy: Understanding privatisation and its reverse in US cities 1998Competitive Tendering In Local Government: A Review Of Theory And Evidence 2012Municipal Service Delivery: The Role of Transaction Costs in the Choice between Alternative Governance Mechanisms 1995‘Hollowing out’ the Local State: Compulsory Competitive Tendering and the Restructuring of British Public Sector Services

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2022Overcoming the tragedy of urban commons. Collective practices for a healthy city ecology in disadvantaged neighborhoods 2023Local government officers, pragmatism and creativity during austerity – the case of Urban Green Newcastle 2019In-House, Contracted Out…or Something Else? Parks and Road Management in England 2021Long Live Marketization for Local Public Spaces: A Study of Scandinavian Managers’ Satisfaction with Private Provider Performance

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