Everyday information behaviour of Asian immigrants in South Australia: a mixed-methods exploration

Abstract

Introduction: This paper investigates the everyday information behaviour of Asian immigrants, including their information needs, information seeking behaviour, information grounds and information sharing, as well as how these relate to their settlement experiences in South Australia. Method: Using a mixed-methods approach with surveys, photovoice and interviews, sixteen Asian immigrants participated in this exploratory study. Analysis: The survey data were descriptively analysed by using an online survey tool (SurveyGizmo.com). The photovoice data were analysed by participatory analysis, while the interview data were categorised by open coding. Results: The results report everyday information needs in detail by distinguishing newcomers and longer-established immigrants. For newcomers, the information needs were categorised as personal, general and official needs. For longer-established immigrants, their information needs were labelled as full participation. Asian immigrants indicated that information was accessed via multiple sources, such as the Internet, people, mass media and formal organisations. Information grounds where the immigrants met and socially interacted were characterised as places, information and people. Information sharing was considered an indispensable part of the identified information grounds. Conclusions: Based on the findings, a model was developed to illustrate Asian immigrants' information behaviour in relation to their settlement in South Australia.

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