A Framework for PSS Business Models: Formalization and Application

Federico Adrodegari · Nicola Saccani · Christian Kowalkowski

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Service and Product Innovation Business Strategies and Innovation Sustainable Supply Chain Management

Abstract

In order to successfully move “from products to solutions”, companies need to redesign their business model. Nevertheless, service oriented BMs in product-centric firms are under-investigated in the literature: very few works develop a scheme of analysis of such BMs. To provide a first step into closing this gap, we propose a new framework to describe service-oriented BMs, pointing out the main BM components and related PSS characteristics. Thus, the proposed framework aims to help companies to take into account the relevant elements that need to be designed to successfully implement a service-oriented BM and thus guide strategic decisions.

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References

2010Business Model Generation : A Handbook for Visionaries, Game Changers, and Challengers 2013A literature and practice review to develop sustainable business model archetypes 2005Clarifying Business Models: Origins, Present, and Future of the Concept 2004The entrepreneur's business model: toward a unified perspective 2004Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet 2008Reinventing Your Business Model 2010From Strategy to Business Models and onto Tactics 2003Managing the transition from products to services

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2023The integration of the business model canvas and the service blueprinting to assist the conceptual design of new product-service systems 2017Data-driven business model a methodology to develop smart services 2021Strategic Development of Product-Service Systems (PSS) through Archetype Assessment 2017Business Model Configuration for PSS: An Explorative Study

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