Using a wiki to manage a library instruction program: Sharing knowledge to better serve patrons

Abstract

Using a wiki to manage a library instruction programSharing knowledge to better serve patrons T he multiauthor, collaborative software known as a wiki, can be used by librar ians to manage their work in library instruc tion programs.A library instruction wiki can create better information sharing, facilitate collaboration in the creation of resources, and efficiently divide work loads among librarians.The wiki, which is accessible by invited users at a specific URL, somewhat visually resembles a word processing pro gram.Wiki members edit text documents and attach files.Contributors to a library instruction wiki can edit and store insightful comments into class needs, work together in the creation of subject resource guides, and update outdated material.Library instruction wikis have two chief uses: the sharing of knowledge and the abil ity to cooperate in creating resources, such as informational handouts and guides.Prior to the invention of wikis, individu als in a workplace could not store, share, and build on information as easily and co herently.Email messages, attaching word processing files in email, and facetoface communication were some of the methods previously employed.Using a wiki to inte grate the library instruction knowledge of many librarians enables a library instruction program to better meet our patrons' needs.

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