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Does restaurant menu information affect customer attitudes and behavioral intentions? A cross-segment empirical analysis using PLS-SEM
16 references·16 citing·40 second hopsampled
Does restaurant menu information affect customer attitudes and behavioral intentions? A cross-segment empirical analysis using PLS-SEM (2016)Does restaurant menu information affect c…Using Partial Least Squares Structural Equation Modeling in Tourism Research (2015)Using Partial Least Squares S…The Theory of Planned Behavior (2012)The Theory of Planned BehaviorDoes perceived restaurant food healthiness matter? Its influence on value, satisfaction and revisit intentions in restaurant operations in South Korea (2012)Does perceived restaurant foo…Does Food Quality Really Matter in Restaurants? Its Impact On Customer Satisfaction and Behavioral Intentions (2007)Does Food Quality Really Matt…Measuring customer loyalty with multi‐item scales (2006)Measuring customer loyalty wi…A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)A Critical Review of Construc…Index Construction with Formative Indicators: An Alternative to Scale Development (2001)Index Construction with Forma…Use of partial least squares (PLS) in strategic management research: a review of four recent studies (1999)Use of partial least squares …The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Measuring customer value: Gaining the strategic advantage (1996)Measuring customer value: Gai…The theory of planned behavior (1991)The theory of planned behaviorStructural Equations with Latent Variables. (1991)Structural Equations with Lat…A Multistage Model of Customers' Assessments of Service Quality and Value (1991)A Multistage Model of Custome…Structural equations with latent variables (1989)Structural equations with lat…Attractive Quality and Must-Be Quality (1984)Attractive Quality and Must-B…Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory (1982)Two Structural Equation Model…Generating customer wealth by mobile-based agricultural extension services: BOP farmers in the emerging markets (2024)Generating customer wealth by…Trustworthy brand signals, price fairness and organic food restaurant brand loyalty (2023)Trustworthy brand signals, pr…The effects of online restaurant menus on consumer purchase intention: evidence from an emerging economy (2023)The effects of online restaur…Restaurant menus and COVID-19: implications for technology adoption in the post-pandemic era (2023)Restaurant menus and COVID-19…Digital menus innovation diffusion and transformation process of consumer behavior (2023)Digital menus innovation diff…Consumer Perceived Brand Innovativeness and Authenticity of Chinese Time-Honored Brand Restaurants: The Moderated Mediation Effect of Personal Traits (2023)Consumer Perceived Brand Inno…Influence of Customer Satisfaction, Trust, and Brand Awareness in Health-related Corporate Social Responsibility Aspects of Customers Revisit Intention: A Comparison between US and China (2022)Influence of Customer Satisfa…Factors influencing food consumption satisfaction and purchase decisions of restaurant consumers (2021)Factors influencing food cons…Dining in the sharing economy: a comparison of private social dining and restaurants (2021)Dining in the sharing economy…Dinescape and servicescape experience among costumers of themed restaurant in Shanghai (2021)Dinescape and servicescape ex…Segmenting Chinese Millennial Restaurant Customers: A Lifestyle and Health and Environmental Consciousness Approach (2019)Segmenting Chinese Millennial…New Guidelines for the Use of PLS Path Modeling in Hospitality, Travel, and Tourism Research (2018)New Guidelines for the Use of…Effect of general risk on trust, satisfaction, and recommendation intention for halal food (2018)Effect of general risk on tru…Understanding the dimensions of customer relationships in the hotel and restaurant industries (2017)Understanding the dimensions …The influence of menu design, menu item descriptions and menu variety on customer satisfaction. A case study of Egypt (2017)The influence of menu design,…Hotel design, guest satisfaction, and behavioural intentions (2017)Hotel design, guest satisfact…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Testing Structural Equation Models. (1994)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Structural Equations with Latent Variables (1989)Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate1 (2005)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Specification, evaluation, and interpretation of structural equation models (2011)Coefficient Alpha and the Internal Structure of Tests (1951)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy: Toward a unifying theory of behavioral change. 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(2003)lavaan : An R Package for Structural Equation Modeling (2012)Implementation intentions: Strong effects of simple plans. (1999)Toward an integrative social identity model of collective action: A quantitative research synthesis of three socio-psychological perspectives. (2008)The theory of planned behavior: Frequently asked questions (2020)
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References

  • 1991The theory of planned behavior90,729 cited
  • 1991Structural Equations with Latent Variables.17,443 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 1999Use of partial least squares (PLS) in strategic management research: a review of four recent studies7,307 cited
  • 2003A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research5,847 cited
  • 2012The Theory of Planned Behavior5,352 cited
  • 2001Index Construction with Formative Indicators: An Alternative to Scale Development4,805 cited
  • 1984Attractive Quality and Must-Be Quality3,436 cited
  • 1982Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory3,367 cited
  • 1991A Multistage Model of Customers' Assessments of Service Quality and Value2,949 cited
  • 1989Structural equations with latent variables2,150 cited
  • 2007Does Food Quality Really Matter in Restaurants? Its Impact On Customer Satisfaction and Behavioral Intentions901 cited
  • 1996Measuring customer value: Gaining the strategic advantage475 cited
  • 2015Using Partial Least Squares Structural Equation Modeling in Tourism Research388 cited
  • 2006Measuring customer loyalty with multi‐item scales

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281 cited
  • 2012Does perceived restaurant food healthiness matter? Its influence on value, satisfaction and revisit intentions in restaurant operations in South Korea216 cited
  • Cited by

    • 2018Effect of general risk on trust, satisfaction, and recommendation intention for halal food260 cited
    • 2018New Guidelines for the Use of PLS Path Modeling in Hospitality, Travel, and Tourism Research74 cited
    • 2017Understanding the dimensions of customer relationships in the hotel and restaurant industries52 cited
    • 2017The influence of menu design, menu item descriptions and menu variety on customer satisfaction. A case study of Egypt52 cited
    • 2023Trustworthy brand signals, price fairness and organic food restaurant brand loyalty38 cited
    • 2021Dining in the sharing economy: a comparison of private social dining and restaurants30 cited
    • 2023Digital menus innovation diffusion and transformation process of consumer behavior27 cited
    • 2024Generating customer wealth by mobile-based agricultural extension services: BOP farmers in the emerging markets24 cited
    • 2017Hotel design, guest satisfaction, and behavioural intentions22 cited
    • 2021Factors influencing food consumption satisfaction and purchase decisions of restaurant consumers21 cited
    • 2022Influence of Customer Satisfaction, Trust, and Brand Awareness in Health-related Corporate Social Responsibility Aspects of Customers Revisit Intention: A Comparison between US and China21 cited
    • 2023Consumer Perceived Brand Innovativeness and Authenticity of Chinese Time-Honored Brand Restaurants: The Moderated Mediation Effect of Personal Traits20 cited
    • 2023Restaurant menus and COVID-19: implications for technology adoption in the post-pandemic era18 cited
    • 2019Segmenting Chinese Millennial Restaurant Customers: A Lifestyle and Health and Environmental Consciousness Approach18 cited
    • 2021Dinescape and servicescape experience among costumers of themed restaurant in Shanghai16 cited
    • 2023The effects of online restaurant menus on consumer purchase intention: evidence from an emerging economy15 cited