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2. Linguistic politeness and politic verbal behaviour: Reconsidering claims for universality
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  • 2004Accessing politeness axes: forms of address and terms of reference in early English correspondence130 cited
  • 2019The Oxford Handbook of Experimental Semantics and Pragmatics119 cited
  • 2017Metaphor and Cultural Cognition104 cited
  • 2008A cross-cultural comparison of apologies by native speakers of American English and Jordanian Arabic98 cited
  • 2017Pragmatic Approaches (Im)politeness89 cited
  • 2003Anticipated versus inferred politeness86 cited
  • 2004Revisiting the conceptualisation of politeness in English and Japanese84 cited
  • 2013The impact of globalisation on politeness and impoliteness83 cited
  • 2013Relational work and interpersonal pragmatics83 cited
  • 2010On not calling people by their names: Pragmatic undertones of sociocultural relationships in a postcolony80 cited
  • 2019Im/politeness and in/civility: A neglected relationship?74 cited
  • 2014Euphemisms and political discourse in the British regional press70 cited
  • 2013Actividad de imagen: caracterización y tipología en la interacción comunicativa / Facework: characteristics and typology in communicative interaction70 cited
  • 2013How the Chinese lost ‘face’69 cited

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  • 2009SIMULATION OF SPOKEN INTERACTION IN WRITTEN ONLINE MEDIA TEXTS62 cited
  • 2017Face and (Im)politeness61 cited