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Cited by

• 2011Exploring another side of co-leadership: Negotiating professional identities through face-work in disagreements82 cited
• 2010‘Doing power’ at work: Responding to male and female management styles in a global business corporation67 cited
• 2003Small Talk at Work: Potential Problems for Workers With an Intellectual Disability67 cited
• 2010“I should be lucky ha ha ha ha”: The construction of power, identity and gender through laughter within medical workplace learning encounters63 cited
• 2014A corpus-driven analysis of repair in a professional ELF meeting: Not ‘letting it pass’52 cited
• 2000Handling Small Talk at Work: Challenges for workers with intellectual disabilities47 cited
• 2013An empirical cross-cultural study of humour in business meetings in New Zealand and Japan40 cited
• 2011Harnessing Storytelling as a Sociopragmatic Skill: Applying Narrative Research to Workplace English Courses39 cited
• 2001Gatekeeping and legitimization: how informal carers’ relationship with health care workers is revealed in their everyday interactions37 cited
• 2007Monitoring organisational boundaries: Diverse discourse strategies used in gatekeeping35 cited
• 1999Women at work32 cited
• 2018Relational work and identity negotiation in critical post observation teacher feedback31 cited
• 2003Women managing discourse in the workplace