CRITICAL SUCCESS FACTORS FOR THE IMPLEMENTATION OF ENTERPRISE RESOURCE PLANNING (ERP): EMPIRICAL VALIDATION

Tariq Bhatti

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ERP Systems Implementation and Impact Employer Branding and e-HRM Corporate Governance and Management

Abstract

Implementing an Enterprise Resource Planning (ERP) system project is a difficult and high cost proposition as it places tremendous demands on organization’s time and resources. The ERP implementation literature contains many case studies of organizations that have implemented ERP systems successfully. However, many organizations do not achieve success in their ERP implementation projects. Much has been written about implementation and the critical success factors for ERP implementation projects. But there very few studies have scientifically developed and tested constructs that represent critical success factors of ERP implementation projects. Based on a survey of 53 organizations in Australia, the results suggest that a 65 item instrument that measures seven dimensions of ERP implementation is well validated. It is argued that model proposed in the paper is valuable to researchers and practitioners interested in implementing Enterprise Resource Planning systems.

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1979A Paradigm for Developing Better Measures of Marketing Constructs 1991Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation 1998Putting the enterprise into the enterprise system.1979Chief executives define their own data needs.1955The Study of Behavior: Q-Technique and Its Methodology.2003A taxonomy of players and activities across the ERP project life cycle 2002Enterprise Resource Planning (ERP) Competence Constructs: Two‐Stage Multi‐Item Scale Development and Validation*2002Enterprise resource planning (ERP) systems: a research agenda

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