ChapterInformation Technology: Its Role in Building, Maintaining, and Enhancing RelationshipsRajendra Sisodia2000Information Technology: Its Role in Building, Maintaining, and Enhancing RelationshipsRajendra Sisodia2000-01-01chapterSage eBooks58 citationsclosedNo readable copy stored yet — this record is metadata only.Customer Service Quality and LoyaltyDigital Marketing and Social MediaPublic Relations and Crisis CommunicationAbstractNo abstract was published for this record.Citations in this libraryStored only when both papers are in the corpus — 58 citations exist upstream.Cited by2002Relationships and technology: strategic implications2016Amazon in the Air: Innovating with Big Data at Lufthansa