SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Examining the Signaling Effect of E-tailers’ Return Policies
16 references·9 citing·39 second hop
Examining the Signaling Effect of E-tailers’ Return Policies (2016)Examining the Signaling Effect of E-taile…The Effect of Online Privacy Information on Purchasing Behavior: An Experimental Study (2010)The Effect of Online Privacy …Signaling Theory: A Review and Assessment (2010)Signaling Theory: A Review an…Measuring Service Quality in E-Retailing (2006)Measuring Service Quality in …A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)A Practical Guide To Factoria…eTailQ: dimensionalizing, measuring and predicting etail quality (2003)eTailQ: dimensionalizing, mea…A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study (2003)A Partial Least Squares Laten…Internet-based e-banking and consumer attitudes: an empirical study (2002)Internet-based e-banking and …Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to Learn (2000)Service Quality, Profitabilit…No Pain, No Gain: A Critical Review of the Literature on Signaling Unobservable Product Quality (2000)No Pain, No Gain: A Critical …Signaling Unobservable Product Quality through a Brand Ally (1999)Signaling Unobservable Produc…Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)Effects of Price, Brand, and …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Optimal Pricing and Return Policies for Perishable Commodities (1985)Optimal Pricing and Return Po…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Job Market Signaling (1973)Job Market SignalingStriking the right balance: Customising return policy leniency for managing customer online return proclivity and satisfaction (2025)Striking the right balance: C…Reducing ecommerce returns with return credits (2022)Reducing ecommerce returns wi…The impact of free returns on online purchase behavior: Evidence from an intervention at an online retailer (2021)The impact of free returns on…Beauty matters: reducing bounce rate by aesthetics of experience product portal page (2021)Beauty matters: reducing boun…A systematic review of e-tail product returns and an agenda for future research (2021)A systematic review of e-tail…The leniency of return policy and consumers’ repurchase intention in online retailing (2019)The leniency of return policy…Return policies and O2O coordination in the e-tailing age (2018)Return policies and O2O coord…Cooperative behavior and information sharing in the e-commerce age (2018)Cooperative behavior and info…Deeds Not Words: A Cosmopolitan Perspective on the Influences of Corporate Sustainability and NGO Engagement on the Adoption of Sustainable Products in China (2017)Deeds Not Words: A Cosmopolit…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)Partial Least Squares (PLS) Structural Equation Modeling (SEM) for Building and Testing Behavioral Causal Theory: When to Choose It and How to Use It (2014)Partial least squares structural equation modeling in HRM research (2018)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Pricing: Making Profitable Decisions (1980)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Consumer perceived value: The development of a multiple item scale (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Information and Consumer Behavior (1970)The nature of human values (1973)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Structural Equations with Latent Variables (1989)How to Write Up and Report PLS Analyses (2009)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Corporate financing and investment decisions when firms have information that investors do not have (1984)Signalling Theory and Equilibrium in Strategic Management Research: An Assessment and a Research Agenda (2014)Fostering Parasocial Relationships with Celebrities on Social Media: Implications for Celebrity Endorsement (2017)Increasing Vaccination: Putting Psychological Science Into Action (2017)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Agency Theory: An Assessment and Review (1989)The Price is Unfair! A Conceptual Framework of Price Fairness Perceptions (2004)Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)Significance tests and goodness of fit in the analysis of covariance structures. (1980)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Customer perceptions of e‐service quality in online shopping (2005)Consumer e-shopping acceptance: Antecedents in a technology acceptance model (2008)From e-commerce to social commerce: A close look at design features (2012)Equilibrium in Competitive Insurance Markets: An Essay on the Economics of Imperfect Information (1976)Varieties of Capitalism (2001)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1973Job Market Signaling16,329 cited
  • 2010Signaling Theory: A Review and Assessment6,720 cited
  • 2003A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study6,477 cited
  • 1991Effects of Price, Brand, and Store Information on Buyers' Product Evaluations5,848 cited
  • 2005A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example3,281 cited
  • 2003eTailQ: dimensionalizing, measuring and predicting etail quality2,295 cited
  • 2000No Pain, No Gain: A Critical Review of the Literature on Signaling Unobservable Product Quality2,159 cited
  • 2000Service Quality, Profitability, and the Economic Worth of Customers: What We Know and What We Need to Learn1,918 cited
  • 2006Measuring Service Quality in E-Retailing1,056 cited
  • 2002Internet-based e-banking and consumer attitudes: an empirical study1,035 cited
  • 1985Optimal Pricing and Return Policies for Perishable Commodities

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1,019 cited
  • 1999Signaling Unobservable Product Quality through a Brand Ally964 cited
  • 2010The Effect of Online Privacy Information on Purchasing Behavior: An Experimental Study856 cited
  • Cited by

    • 2019The leniency of return policy and consumers’ repurchase intention in online retailing80 cited
    • 2021A systematic review of e-tail product returns and an agenda for future research62 cited
    • 2021The impact of free returns on online purchase behavior: Evidence from an intervention at an online retailer39 cited
    • 2018Cooperative behavior and information sharing in the e-commerce age38 cited
    • 2018Return policies and O2O coordination in the e-tailing age38 cited
    • 2017Deeds Not Words: A Cosmopolitan Perspective on the Influences of Corporate Sustainability and NGO Engagement on the Adoption of Sustainable Products in China32 cited
    • 2022Reducing ecommerce returns with return credits18 cited
    • 2021Beauty matters: reducing bounce rate by aesthetics of experience product portal page16 cited
    • 2025Striking the right balance: Customising return policy leniency for managing customer online return proclivity and satisfaction12 cited