Article2016

Knowing How to Help: Providing Health Information in Public Libraries

16 citations0/0 files storedJournal of Consumer Health on the Internet

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Library Science and Administration Library Science and Information Literacy Health Literacy and Information Accessibility

Abstract

Public libraries offer multiple resources and programs to community members at all socio-economic levels. One area that public libraries struggle with is the provision of consumer health information. This article reports on a qualitative study examining the practices of 38 public library staff in 18 libraries in Oklahoma, highlighting their experiences and perceptions about providing health information. The results indicate that many staff were unsure of the overall health needs of their communities. Many staff found fielding health information questions to be challenging, including issues related to understanding questions, providing online resources, and the need for more training.

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References

2017The Discovery of Grounded Theory 2006Constructing grounded theory : a practical guide through qualitative analysis 1992Basics of Qualitative Research 2006Constructing Grounded Theory. A Practical Guide Through Qualitative Analysis 1997InterViews: An introduction to qualitative research interviewing 2012Qualitative Interviewing and Grounded Theory Analysis 2001Handbook of Interview Research 2010Opportunity for All: How the American Public Benefits from Internet Access at U.S. Libraries.

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2017"I Didn't Learn That in Library School"—Experiential Learning in Consumer Health for Future Public Librarians 2020Evaluating the quality of health information services in public libraries: an experience from Iran 2022An analysis of ALA‐accredited MLS curricula indicates deficiencies in the initial training provided for public librarians 2018The Role of Public Librarians in Supporting Physical Activity 2018How does health happen in public libraries? Ethical and emerging issues

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