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Politeness in Machine-Human and Human-Human Interaction
16 references·0 citing·33 second hop
Politeness in Machine-Human and Human-Human Interaction (2016)Politeness in Machine-Human and Human-Hum…It’s only a computer: Virtual humans increase willingness to disclose (2014)It’s only a computer: Virtual…The Uncanny Valley [From the Field] (2012)The Uncanny Valley [From the …On seeing human: A three-factor theory of anthropomorphism. (2007)On seeing human: A three-fact…When more blame is better than less: The implications of internal vs. external attributions for the repair of trust after a competence- vs. integrity-based trust violation (2005)When more blame is better tha…Trust in Automation: Designing for Appropriate Reliance (2004)Trust in Automation: Designin…The role of trust in automation reliance (2003)The role of trust in automati…Machines and Mindlessness: Social Responses to Computers (2000)Machines and Mindlessness: So…A model for types and levels of human interaction with automation (2000)A model for types and levels …The media equation: how people treat computers, television, and new media like real people and places (1997)The media equation: how peopl…Trust in automation: Part I. Theoretical issues in the study of trust and human intervention in automated systems (1994)Trust in automation: Part I. …The Intentional Stance (1987)The Intentional StancePoliteness (1987)PolitenessPoliteness : Some Universals in Language Usage (1987)Politeness : Some Universals …Universals in language usage: Politeness phenomena (1978)Universals in language usage:…Questions and politeness : strategies in social interaction (1978)Questions and politeness : st…Man-Computer Symbiosis (1960)Man-Computer SymbiosisMind, Self, and Society (1967)The Question Concerning Technology, and Other Essays (1977)Affective Computing (1997)Anthropomorphism and the social robot (2003)The mind in the machine: Anthropomorphism increases trust in an autonomous vehicle (2014)Understanding perception of algorithmic decisions: Fairness, trust, and emotion in response to algorithmic management (2018)The Principles of Psychology (1891)The need to belong: Desire for interpersonal attachments as a fundamental human motivation. (1995)Metaphors We Live By (2003)The Social Brain: Neural Basis of Social Knowledge (2008)Perceived social isolation and cognition (2009)A Meta-Analysis of Factors Affecting Trust in Human-Robot Interaction (2011)Humans and Automation: Use, Misuse, Disuse, Abuse (1997)Complacency and Bias in Human Use of Automation: An Attentional Integration (2010)Trust in Automation (2014)Engineering Psychology and Human Performance (2015)Human-Centered Artificial Intelligence: Reliable, Safe & Trustworthy (2020)Ambiguity as strategy in organizational communication (1984)Language style as audience design (1984)Politeness Theory and Relational Work (2005)The Limited Capacity Model of Mediated Message Processing (2000)Assessing Acceptance of Assistive Social Agent Technology by Older Adults: the Almere Model (2010)Social Theory of International Politics (1999)Core affect and the psychological construction of emotion. (2003)Interactions With Robots: The Truths We Reveal About Ourselves (2016)A Mass-Produced Sociable Humanoid Robot: Pepper: The First Machine of Its Kind (2018)Almost human? A comparative case study on the social media presence of virtual influencers (2021)Principles of Critical Discourse Analysis (1993)Tit for Tat? The Spiraling Effect of Incivility in the Workplace (1999)Construal-level theory of psychological distance. (2010)Power, approach, and inhibition. (2003)Critical Discourse Analysis (2015)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)
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References

  • 1987Politeness : Some Universals in Language Usage11,919 cited
  • 1987Politeness10,531 cited
  • 2004Trust in Automation: Designing for Appropriate Reliance6,548 cited
  • 1997The media equation: how people treat computers, television, and new media like real people and places4,887 cited
  • 1987The Intentional Stance4,268 cited
  • 2000A model for types and levels of human interaction with automation4,175 cited
  • 2007On seeing human: A three-factor theory of anthropomorphism.4,051 cited
  • 2000Machines and Mindlessness: Social Responses to Computers3,990 cited
  • 2012The Uncanny Valley [From the Field]3,525 cited
  • 1978Universals in language usage: Politeness phenomena2,742 cited
  • 1960Man-Computer Symbiosis1,918 cited
  • 1978Questions and politeness : strategies in social interaction1,293 cited
  • 2003The role of trust in automation reliance1,272 cited
  • 2014It’s only a computer: Virtual humans increase willingness to disclose953 cited
  • 1994Trust in automation: Part I. Theoretical issues in the study of trust and human intervention in automated systems873 cited
  • 2005

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When more blame is better than less: The implications of internal vs. external attributions for the repair of trust after a competence- vs. integrity-based trust violation
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