Integrating New Product Development Process References With Maturity and Change Management Models

Abstract

One of the most recognized best practices to improve new product development (NPD) process performance is the use of business process models to integrate activities, techniques, and methods. In recent years new product development models have been proposed, with complementary contributions. The challenge is how to use them to identify the improvement opportunities and how to orchestrate change actions. This work presents a NPD model, named PDPNet, whose singular characteristic is the integration between a business process reference, a maturity model and change management model in order to support the full product development change cycle. This paper also presents the evaluation of this approach in a case study about the PDPNet model implementation at an agriculture machine company. The method of the field research is the case study. The collected data techniques were participant observation, documental analysis and research diaries. The main contribution is to demonstrate the advantages in using distinct models consistent with each other, specially the separation between the Business Process Reference Model, that is, the practices, methods and tools, from the Maturity Level Identification as proposed by the PDPNet Model.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 22 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.