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On the Use of GEA at the Dutch Ministry of Social Affairs and Employment

Roel Wagter · Henderik Alex Proper · Dirk Witte

35 citations0/0 files storedIEEE Conference on Commerce and Enterprise Computing (CEC)

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Information Technology Governance and Strategy E-Government and Public Services Information Systems Theories and Implementation

Abstract

This paper is concerned with an application of the GEA (General Enterprise Architecting) method at the Dutch Ministry of Social Affairs and Employment (SAE). It concerns the introduction of a new system for the digitization of the dossier flow within the Ministry. The introduction of this system was triggered by a decision from the Dutch government to largely automate such document flows by 2015. The specific business issues addressed in the case are: (1) What are the necessary change initiatives of the introduction of this new system? (2) What are the best choices in terms of solution direction and approach?

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References

2000The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment 2003Exploring Strategic Change (2nd ed.)2012A Practice-Based Framework for Enterprise Coherence 2011Enterprise Coherence Assessment 2012Enterprise Coherence in the Dutch Ministry of Social Affairs and Employment 2011Enterprise Coherence Assessment Version

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2013Enterprise Coherence Governance in the Public Sector -- Custodial Institutions Agency of the Dutch Ministry of Security and Justice

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