How Work Environment affects the Employee Engagement in a Telecommunication Company

Idaya Husna Mohd · Maimunah Mohd Shah · Nor Shafiqah Zailan Zailan

30 citations0/0 files storedThe European Proceedings of Social & Behavioural Sciences

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Employee Performance and Management Job Satisfaction and Organizational Behavior Human Resource and Talent Management

Abstract

The purpose of this study is to explore the employee engagement which is predicted to be affected by rewards, work environment and work-life balance. This study also further investigates which factor (rewards, work environment and work-life balance) highly affects employee engagement. A quantitative survey questionnaire was developed which explores the behaviour, experiences, perspectives and feelings of respondents towards their engagement. Descriptive analysis, reliability analysis, Pearson’s correlation analysis and multiple regression analysis were applied in this study to measure the relationships between independent and dependent variables. Based on data from the sample of 250 employees in a telecommunication organization in Klang Valley, work environment is the most influential factor that contributes towards employee engagement. This is followed by rewards and work-life balance consecutively.

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References

1990PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK.2006Antecedents and consequences of employee engagement 2002Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis.2004The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work 1987The support of autonomy and the control of behavior.2008The Meaning of Employee Engagement 2000Work/Family Border Theory: A New Theory of Work/Family Balance 2014Determinants of employee engagement and their impact on employee performance

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