SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Enhancing internal communication to build social capital amongst hospitality employees – the role of social media
16 references·16 citing·38 second hopsampled
Enhancing internal communication to build social capital amongst hospitality employees – the role of social media (2016)Enhancing internal communication to build…Building a Network Theory of Social Capital (2017)Building a Network Theory of …Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand (2011)Do social media marketing act…Users of the world, unite! The challenges and opportunities of Social Media (2009)Users of the world, unite! Th…Qualitative Data Analysis with NVivo (2007)Qualitative Data Analysis wit…Leadership Behavior and Employee Voice: Is the Door Really Open? (2007)Leadership Behavior and Emplo…Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Understanding knowledge shari…Manual or electronic? The role of coding in qualitative data analysis (2003)Manual or electronic? The rol…Social Capital in the Creation of Human Capital (2000)Social Capital in the Creatio…A method of analysing interview transcripts in qualitative research (1991)A method of analysing intervi…Foundations of social theory (1990)Foundations of social theoryDesigning qualitative research (1989)Designing qualitative researchSocial Capital in the Creation of Human Capital (1988)Social Capital in the Creatio…Network externalities, competition, and compatibility (1985)Network externalities, compet…Case Study Research: Design and Methods (1984)Case Study Research: Design a…A Theory of Interdependent Demand for a Communications Service (1974)A Theory of Interdependent De…On the Use of the Mass Media for Important Things (1973)On the Use of the Mass Media …Understanding Social Media Usage at Work from the Perspective of Social Capital Theory (2022)Understanding Social Media Us…Too close to work together? Identity conflicts induced by coworker friendships in cyberspace (2021)Too close to work together? I…The interrelationship between internal marketing, employee perceived quality and customer satisfaction – a conventional banking perspective (2021)The interrelationship between…Employer event communication and hospitality workers’ resilience during the COVID-19 crisis: the role of core beliefs examination and family support (2021)Employer event communication …Employee engagement in brand value co-creation: An empirical study of Vietnamese boutique hotels (2021)Employee engagement in brand …Driving Hospitality Frontline Employees’ Boundary-spanning Behaviors: A Social Exchange and Role Theory Perspective (2021)Driving Hospitality Frontline…Can servant leadership prevent hotel employee depression during the COVID-19 pandemic? A mediating and multigroup analysis (2021)Can servant leadership preven…Internal marketing, service quality and perceived customer satisfaction (2020)Internal marketing, service q…Get employees talking through enterprise social media! Reduce cyberslacking: a moderated mediation model (2020)Get employees talking through…Exploring How Employee Sense of Brand Community Affects Their Attitudes and Behavior (2020)Exploring How Employee Sense …Enhancing employee voice to advance the hospitality organization’s marketing capabilities: A multilevel perspective (2020)Enhancing employee voice to a…Employee-driven digitalization in healthcare: codesigning services that deliver (2020)Employee-driven digitalizatio…Could social media help in newcomers' socialization? The moderating effect of newcomers’ utilitarian motivation (2020)Could social media help in ne…How servant leadership creates and accumulates social capital personally owned in hotel firms (2019)How servant leadership create…Speaking up because it’s my brand: Examining employee brand psychological ownership and voice behavior in hospitality organizations (2018)Speaking up because it’s my b…Brand strategies in social media in hospitality and tourism (2017)Brand strategies in social me…The Norm of Reciprocity: A Preliminary Statement (1960)Markets and Hierarchies (1975)Bowling Alone: America's Declining Social Capital (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Social Capital: Its Origins and Applications in Modern Sociology (1998)Exchange and Power in Social Life (2017)The Presentation of Self in Everyday Life. (1956)Efficient Capital Markets: A Review of Theory and Empirical Work (1970)EFFICIENT CAPITAL MARKETS: A REVIEW OF THEORY AND EMPIRICAL WORK* (1970)Social media? Get serious! Understanding the functional building blocks of social media (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The sharing economy: Why people participate in collaborative consumption (2015)The Strength of Weak Ties (1973)The Logic of Practice (1990)A SOCIAL CAPITAL THEORY OF CAREER SUCCESS. (2001)Social capital, self-esteem, and use of online social network sites: A longitudinal analysis (2008)Social Capital and Community Resilience (2014)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Self-Efficacy: The Exercise of Control (1999)Through a Glass Darkly: Information Technology Design, Identity Verification, and Knowledge Contribution in Online Communities (2007)Knowledge sharing: A review and directions for future research (2009)Social capital and individual motivations on knowledge sharing: Participant involvement as a moderator (2010)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Rigour in qualitative case-study research (2013)The Implication of Using NVivo Software in Qualitative Data Analysis: Evidence-Based Reflections (2015)The circular economy umbrella: Trends and gaps on integrating pathways (2017)Competing Technologies, Increasing Returns, and Lock-In by Historical Events (1989)A Simple Model of Herd Behavior (1992)Dynamic capabilities and strategic management (1997)Thematic networks: an analytic tool for qualitative research (2001)Strategies for ensuring trustworthiness in qualitative research projects (2004)The qualitative content analysis process (2008)An Integrative Model Of Organizational Trust (1995)Social Capital: Prospects for a New Concept (2002)The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites (2007)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1988Social Capital in the Creation of Human Capital26,947 cited
  • 2000Social Capital in the Creation of Human Capital21,666 cited
  • 2009Users of the world, unite! The challenges and opportunities of Social Media17,866 cited
  • 1990Foundations of social theory16,594 cited
  • 1989Designing qualitative research9,905 cited
  • 1985Network externalities, competition, and compatibility6,093 cited
  • 2017Building a Network Theory of Social Capital3,807 cited
  • 2006Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories3,171 cited
  • 2007Qualitative Data Analysis with NVivo2,523 cited
  • 1991A method of analysing interview transcripts in qualitative research2,509 cited
  • 2011Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand2,454 cited
  • 2007Leadership Behavior and Employee Voice: Is the Door Really Open?2,248 cited
  • 1973On the Use of the Mass Media for Important Things1,637 cited
  • 2003Manual or electronic? The role of coding in qualitative data analysis1,218 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1974A Theory of Interdependent Demand for a Communications Service1,002 cited
  • Cited by

    • 2017Brand strategies in social media in hospitality and tourism172 cited
    • 2021Can servant leadership prevent hotel employee depression during the COVID-19 pandemic? A mediating and multigroup analysis77 cited
    • 2018Speaking up because it’s my brand: Examining employee brand psychological ownership and voice behavior in hospitality organizations70 cited
    • 2020Internal marketing, service quality and perceived customer satisfaction63 cited
    • 2019How servant leadership creates and accumulates social capital personally owned in hotel firms54 cited
    • 2021Employee engagement in brand value co-creation: An empirical study of Vietnamese boutique hotels43 cited
    • 2020Get employees talking through enterprise social media! Reduce cyberslacking: a moderated mediation model38 cited
    • 2020Enhancing employee voice to advance the hospitality organization’s marketing capabilities: A multilevel perspective35 cited
    • 2021Employer event communication and hospitality workers’ resilience during the COVID-19 crisis: the role of core beliefs examination and family support32 cited
    • 2020Could social media help in newcomers' socialization? The moderating effect of newcomers’ utilitarian motivation29 cited
    • 2021The interrelationship between internal marketing, employee perceived quality and customer satisfaction – a conventional banking perspective28 cited
    • 2020Employee-driven digitalization in healthcare: codesigning services that deliver27 cited
    • 2021Driving Hospitality Frontline Employees’ Boundary-spanning Behaviors: A Social Exchange and Role Theory Perspective25 cited
    • 2021Too close to work together? Identity conflicts induced by coworker friendships in cyberspace22 cited
    • 2022Understanding Social Media Usage at Work from the Perspective of Social Capital Theory21 cited
    • 2020Exploring How Employee Sense of Brand Community Affects Their Attitudes and Behavior17 cited