Human resource development as a correlate of performance of the banking industry in Ogun State, Nigeria

Abstract

The study examined human resource development as a correlate of performance of the banking industry in Ogun State. Primary and secondary data were used in the study. Primary data were collected from the sampled commercial banks’ staff in Abeokuta metropolis while secondary data were sourced from published 2012 and 2013 Financial Statements of commercial banks. Data were analysed using Ordinary Least Squares and chi-square analyses. The study revealed significant positive relationship between expenditure on human development and each of the financial performance indicators. More than 50% of the total variation in each of the financial performance indicators except retained earnings (49%) was explained by human capital expenditure. The study also showed that training programmes have positive effect on the performance of commercial bank staff. The study posited that the new generation banks spent more on human resource development compared to old generation banks. The number of staff trainings and duration of trainings were low and most trainings were in-house. The need for management of commercial banks to encourage staff training in order to enhance their financial performance as well as the performance of employee is recommended. Old generation banks are advised to increase their annual budget on staff training. Key words: Human capital, commercial bank, on-the-job training, Likert scale, retail banking.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 15 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.