Do As I Say, Not As I Do: A Case Study of Two Museum Docent Training Programs

Robin S. Grenier

7 citations0/0 files storedNew Prairie Press (Kansas State University)

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Museums and Cultural Heritage Adult and Continuing Education Topics Libraries and Information Services

Abstract

Abstract: This comparative case study examined docent training programs, at a history museum and art gallery. Data were collected through interviews with museum educators, training and promotional materials, and observations of training. Analysis revealed that the learning theory docents are encouraged to use with visitors is not applied by museum educators during docent training.

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1976Theory in Practice: Increasing Professional Effectiveness 2000Learning from Museums: Visitor Experiences and the Making of Meaning 2002Learning in the Museum 2004Adult Museum Programs: Designing Meaningful Experiences Bonnie Sachatello-Sawyer Robert A. Fellenz Hanly Burton Laura Gittings-Carlson Janet Lewis-Mahony Walter Woolbaugh

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