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Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work
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  • 2017Interpersonal Emotion Regulation in the Workplace: A Conceptual and Operational Review and Future Research Agenda152 cited
  • 2013The Role of Occupational Emotional Labor Requirements on the Surface Acting–Job Satisfaction Relationship150 cited
  • 2023Teachers’ emotion regulation and related environmental, personal, instructional, and well-being factors: A meta-analysis148 cited
  • 2013Differences in Emotional Labor Across Cultures: A Comparison of Chinese and U.S. Service Workers143 cited
  • 2017“I Can Never Be Too Comfortable”: Race, Gender, and Emotion at the Hospital Bedside134 cited
  • 2018Spiral effects of teachers’ emotions and emotion regulation strategies: Evidence from a daily diary study125 cited
  • 2015Job stressors and burnout in hospitals: The mediating role of emotional dissonance.80 cited
  • 2013Emotion Regulation in Workgroups: The Roles of Demographic Diversity and Relational Work Context66 cited
  • 2014Perceived Emotional Demands–Abilities Fit47 cited
  • 2014Examining emotion regulation in an isolated performance team in Antarctica.40 cited
  • 2020Gender, Emotions, and Mental Health in the United States: Patterns, Explanations, and New Directions

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38 cited
  • 2017Caring moments and their men: masculine emotion practice in nursing37 cited
  • 2013Emotion in Organizations: Considerations for Family Firms33 cited
  • 2020The Impact of Surface and Deep Acting on Employee Creativity26 cited