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After-sales services network design of a household appliances manufacturer
16 references·0 citing·52 second hop
After-sales services network design of a household appliances manufacturer (2016)After-sales services network design of a …Supply chain management 1982–2015: a review (2016)Supply chain management 1982–…Maintenance spare parts planning and control: a framework for control and agenda for future research (2014)Maintenance spare parts plann…A parallel variable neighborhood search for the multi-objective sustainable post-sales network design problem (2012)A parallel variable neighborh…Spare parts classification and demand forecasting for stock control: Investigating the gap between research and practice (2011)Spare parts classification an…Spare parts management: a review of forecasting research and extensions (2009)Spare parts management: a rev…Configuring the after-sales service supply chain: A multiple case study (2007)Configuring the after-sales s…A bi-objective reverse logistics network analysis for post-sale service (2007)A bi-objective reverse logist…Winning in the aftermarket (2006)Winning in the aftermarketThe role and performance measurement of after‐sales in the durable consumer goods industries: an empirical study (2006)The role and performance meas…A review of hierarchical facility location models (2005)A review of hierarchical faci…Facility location models for distribution system design (2004)Facility location models for …Designing a reverse logistics operation for short cycle time repair services (2004)Designing a reverse logistics…Product warranty logistics: Issues and challenges (2003)Product warranty logistics: I…Unresolved Issues in Supply Chain Network Design (2001)Unresolved Issues in Supply C…Maintenance spare parts logistics: Special characteristics and strategic choices (2001)Maintenance spare parts logis…Optimizer: IBM's Multi-Echelon Inventory System for Managing Service Logistics (1990)Optimizer: IBM's Multi-Echelo…Supply Chain Management: More Than a New Name for Logistics (1997)Supply Chain Management: Implementation Issues and Research Opportunities (1998)Inventory management and production planning and scheduling (1999)Additive manufacturing technology in spare parts supply chain: a comparative study (2016)OR in spare parts management: A review (2017)The (S − 1, S) Inventory Policy Under Compound Poisson Demand (1966)Metric: A Multi-Echelon Technique for Recoverable Item Control (1968)A Multi-Echelon Inventory Model for a Repairable Item with One-for-One Replenishment (1985)A multiple criteria decision model for information system project selection (1995)A decision model for interdependent information system project selection (1996)Research opportunities in preparing supply chains of essential goods for future pandemics (2021)Time Series Analysis Forecasting and Control. 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(1997)Multiple criteria facility location problems: A survey (2009)The design of robust value-creating supply chain networks: A critical review (2009)Supply chain network design under uncertainty: A comprehensive review and future research directions (2017)Case Study Research: Design and Methods (1991)Proposition of a model for measuring adherence to lean practices: applied to Turkish automotive part suppliers (2011)After-sales services and aftermarket support: a systematic review, theory and future research directions (2019)The effects on customer satisfaction and customer loyalty by integrating marketing communication and after sale service into the traditional marketing mix model of Umrah travel services in Malaysia (2020)Why Do Customer Relationship Management Applications Affect Customer Satisfaction? (2005)Green supply‐chain management: A state‐of‐the‐art literature review (2007)A framework of sustainable supply chain management: moving toward new theory (2008)From a literature review to a conceptual framework for sustainable supply chain management (2008)Blockchain technology for enhancing swift-trust, collaboration and resilience within a humanitarian supply chain setting (2020)Supply chain disruptions and resilience: a major review and future research agenda (2021)Towards an operations strategy for product‐centric servitization (2009)Only the Brave: Product Innovation, Service Business Model Innovation, and Their Impact on Performance (2014)Servitization: A contemporary thematic review of four major research streams (2019)
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References

  • 2004Facility location models for distribution system design966 cited
  • 2006Winning in the aftermarket462 cited
  • 2016Supply chain management 1982–2015: a review378 cited
  • 2005A review of hierarchical facility location models356 cited
  • 2001Maintenance spare parts logistics: Special characteristics and strategic choices351 cited
  • 2007A bi-objective reverse logistics network analysis for post-sale service277 cited
  • 2011Spare parts classification and demand forecasting for stock control: Investigating the gap between research and practice249 cited
  • 2007Configuring the after-sales service supply chain: A multiple case study179 cited
  • 2014Maintenance spare parts planning and control: a framework for control and agenda for future research168 cited
  • 1990Optimizer: IBM's Multi-Echelon Inventory System for Managing Service Logistics166 cited
  • 2003Product warranty logistics: Issues and challenges164 cited
  • 2009Spare parts management: a review of forecasting research and extensions163 cited
  • 2004Designing a reverse logistics operation for short cycle time repair services138 cited
  • 2001Unresolved Issues in Supply Chain Network Design94 cited
  • 2006The role and performance measurement of after‐sales in the durable consumer goods industries: an empirical study

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90 cited
  • 2012A parallel variable neighborhood search for the multi-objective sustainable post-sales network design problem84 cited
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