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Cited by

• 2019Impact of Service Innovation on Customer Satisfaction: An Evidence from Pakistani Banking Industry18 cited
• 2019Research on customer purchase behaviors in online take-out platforms based on semantic fuzziness and deep web crawler18 cited
• 2022Elucidating the role of digital technologies in bridling the ramifications of COVID-19 in restaurant services: moderation of pandemic susceptibility and severity15 cited
• 2020A Study on Customer Satisfaction Towards Ambiance, Service and Food Quality in Kentucky Fried Chicken (KFC), Petaling Jaya15 cited
• 2017Customer’s perception towards product quality of automotive SMEs operating in Metropolitan areas, and consideration of environmental impact12 cited
• 2019Do Store Atmosphere and Perceived Value Matter in Satisfying and Predicting the Millennials’ Behavioral Intention in a Café Setting?9 cited
• 2020The Influence Of Social Media Marketing, Website Quality, E-Wom, And Perceived Value On The Purchase Intention (Case Study: PT. Vita Nova Atletik's Local Brand Sports Shoes)8 cited
• 2023The Impact of Body Positivity in Fashion Advertising on Customer Perceptions and Purchase Intentions5 cited
• 2023Emergence of Psychology0 cited