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Nowadays, it is important for all employees to familiarize themselves with an effective method to achieve optimum efficiency, productivity and quality which eventually will capable of producing high-end products. Statistical Process Control or SPC method helps production employees how they can apply statistical concepts in their work environment. Statistical concepts like the seven basic quality control (QC) tools in the SPC provide a very valuable that can be learned by everyone in the organization. This study reports on the outcomes of a case study conducted on SPC implementation in four Malaysian automotive manufacturing companies with focused on the barriers or difficulties faced by these companies in developing an online SPC system. This study involves interviews and questionnaires with the company representatives. The study involves four areas such as company background, perception and the level of SPC practice, the type of SPC software and online system currently adopted by the companies, and finally, the barriers or difficulties in developing an online SPC system. The findings showed that company A has implemented an online SPC system while company B, C and D have experienced some difficulties to implement this system. The results revealed that, several pertinent factors acting as barriers that are most frequently faced by the automotive manufacturing companies, these are issues related to top management support, commitment and awareness, effort and costs to develop the system, inter-departmental relationship, current information or knowledge, education and training of SPC. The study is also highlighted some significant issues faced by SMEs and would be used as a reference for further improve the SPC applications.
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