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The New Regulatory Framework for Consumer Dispute Resolution
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The New Regulatory Framework for Consumer Dispute Resolution (2016)The New Regulatory Framework for Consumer…Impact of Directive 2013/11/EU on Consumer ADR Quality: Evidence from France and the UK (2018)Impact of Directive 2013/11/E…Collective Redress: The Need for New Technologies (2018)Collective Redress: The Need …Adversarial Legalism (2001)Adversarial legalism: the American way of law (2002)Thinking, Fast and Slow (2011)Naming something collective does not make it so: algorithmic discrimination and access to justice (2021)"Information Load" and Consumers (1977)Controlling the Information Flow: Effects on Consumers' Decision Making and Preferences (2000)The OHIO State Journal on Dispute Resolution (2018)
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  • 2018Collective Redress: The Need for New Technologies47 cited
  • 2018Impact of Directive 2013/11/EU on Consumer ADR Quality: Evidence from France and the UK22 cited

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