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Evaluating the Service Quality of Malaysian Islamic Banks: An Importance-Performance Analysis Approach
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Evaluating the Service Quality of Malaysian Islamic Banks: An Importance-Performance Analysis Approach (2016)Evaluating the Service Quality of Malaysi…Assessing the Service Quality and Customer Satisfaction on Islamic Banking by Using SERVQUAL Model (2019)Assessing the Service Quality…Consumer perceptions of service quality attributes at sporting events (2001)Why do Malaysian customers patronise Islamic banks? (2007)Is Market Orientation a Source of Sustainable Competitive Advantage or Simply the Cost of Competing? (2010)
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