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Return and refund policy for product and core service bundling in the dual‐channel supply chain
16 references·12 citing·41 second hop
Return and refund policy for product and core service bundling in the dual‐channel supply chain (2017)Return and refund policy for product and …After-sales service competition in a supply chain: Optimization of customer satisfaction level or profit or both? (2010)After-sales service competiti…Mean–variance analysis of the newsvendor model with stockout cost☆ (2008)Mean–variance analysis of the…Consumer Returns Policies and Supply Chain Performance (2008)Consumer Returns Policies and…Performance Contracting in After-Sales Service Supply Chains (2007)Performance Contracting in Af…Coordinating a three level supply chain with flexible return policies (2006)Coordinating a three level su…Strategic Bundling of Products and Prices: A New Synthesis for Marketing (2002)Strategic Bundling of Product…Justice strategy options for increased customer satisfaction in a services recovery setting (2001)Justice strategy options for …Manufacturer's pricing strategy and return policy for a single-period commodity (1999)Manufacturer's pricing strate…Quick Response in Manufacturer-Retailer Channels (1997)Quick Response in Manufacture…Competing in Product and Service: A Product Life-Cycle Model (1997)Competing in Product and Serv…A Graphical Analysis of Bundling (1995)A Graphical Analysis of Bundl…Multiproduct Monopoly, Commodity Bundling, and Correlation of Values (1989)Multiproduct Monopoly, Commod…The Price Bundling of Services: A Normative Framework (1987)The Price Bundling of Service…Gaussian Demand and Commodity Bundling (1984)Gaussian Demand and Commodity…Commodity Bundling and the Burden of Monopoly (1976)Commodity Bundling and the Bu…United States v. Loew's Inc.: A Note on Block-Booking (1963)United States v. Loew's Inc.:…Improving supply chain transparency with blockchain technology when considering product returns (2023)Improving supply chain transp…Supply chain network equilibrium considering coordination between after-sale service and product quality (2022)Supply chain network equilibr…Product service supply chain network competition: an equilibrium with multiple tiers and members (2022)Product service supply chain …Offline supplementary service strategies for the online marketplace: Third-party service or marketplace service? (2022)Offline supplementary service…Analyzing strategies in a green e-commerce supply chain with return policy and exchange offer (2022)Analyzing strategies in a gre…Towards a Conceptual Development of Industry 4.0, Servitisation, and Circular Economy: A Systematic Literature Review (2021)Towards a Conceptual Developm…When and how to share first-mile parcel collection service (2020)When and how to share first-m…The impact of consumer behavior on preannounced pricing for a dual‐channel supply chain (2020)The impact of consumer behavi…Product bundling and advertising strategy for a duopoly supply chain: a power-balance perspective (2020)Product bundling and advertis…Quality disclosure strategy in a decentralized supply chain with consumer returns (2019)Quality disclosure strategy i…Pricing decisions in a multiechelon supply chain under a bundling strategy (2019)Pricing decisions in a multie…Coordinating contracts for a wind-power equipment supply chain with joint efforts on quality improvement and maintenance services (2019)Coordinating contracts for a …Managing Channel Profits (1983)Backup Agreements in Fashion Buying—The Value of Upstream Flexibility (1997)Perspectives in supply chain risk management (2006)The mean-variance approach for global supply chain risk analysis with air logistics in the blockchain technology era (2019)The Social Psychology of Procedural Justice (1988)Delivering quality service: balancing customer perceptions and expectations (1990)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Service Recovery and Fairness Perceptions in Collectivist and Individualist Contexts (2004)The impact of perceived justice on consumers' emotional responses to service complaint experiences (2005)The Service Recovery Journey: Conceptualization, Integration, and Directions for Future Research (2018)Metric: A Multi-Echelon Technique for Recoverable Item Control (1968)Supply Chain Coordination with Contracts (2003)Towards a service-based business model – Key aspects for future competitive advantage (2010)Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance (2013)How Business Customers Judge Solutions: Solution Quality and Value in Use (2016)Information and Consumer Behavior (1970)Buyers' Subjective Perceptions of Price (1973)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)An examination of perceived risk, information search and behavioral intentions in search, experience and credence services (1999)Service strategies within the manufacturing sector: benefits, costs and partnership (2001)Optimal Pricing and Return Policies for Perishable Commodities (1985)Supply Chain Coordination Under Channel Rebates with Sales Effort Effects (2002)Closed‐Loop Supply Chains: A Critical Review, and Future Research* (2012)Reverse logistics and closed-loop supply chain: A comprehensive review to explore the future (2014)Online and Offline Information for Omnichannel Retailing (2016)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)Consumer Switching Costs: A Typology, Antecedents, and Consequences (2003)Leadership training design, delivery, and implementation: A meta-analysis. (2017)PRODUCT DESIGN AND DEVELOPMENT (2018)Tying, Foreclosure, and Exclusion (1989)Bundling as an Entry Barrier (2004)Optimal Information Disclosure (2010)The Contributions of the Economics of Information to Twentieth Century Economics (2000)Information and the Change in the Paradigm in Economics (2002)Supplier selection and order lot sizing modeling: A review (2006)On the Simple Economics of Advertising, Marketing, and Product Design (2006)Platform Envelopment (2010)Chapter 10 Price discrimination (1989)Bundling Information Goods: Pricing, Profits and Efficiency (1997)Uniform prices for differentiated goods: The case of the movie-theater industry (2007)
this work references cited by second hop

References

  • 1976Commodity Bundling and the Burden of Monopoly1,544 cited
  • 1989Multiproduct Monopoly, Commodity Bundling, and Correlation of Values814 cited
  • 2002Strategic Bundling of Products and Prices: A New Synthesis for Marketing788 cited
  • 1984Gaussian Demand and Commodity Bundling637 cited
  • 1987The Price Bundling of Services: A Normative Framework607 cited
  • 1997Quick Response in Manufacturer-Retailer Channels523 cited
  • 2007Performance Contracting in After-Sales Service Supply Chains520 cited
  • 2008Consumer Returns Policies and Supply Chain Performance462 cited
  • 2001Justice strategy options for increased customer satisfaction in a services recovery setting414 cited
  • 1963United States v. Loew's Inc.: A Note on Block-Booking356 cited
  • 1999Manufacturer's pricing strategy and return policy for a single-period commodity252 cited
  • 1995A Graphical Analysis of Bundling236 cited
  • 1997Competing in Product and Service: A Product Life-Cycle Model214 cited
  • 2008Mean–variance analysis of the newsvendor model with stockout cost☆174 cited
  • 2006Coordinating a three level supply chain with flexible return policies173 cited

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  • 2010After-sales service competition in a supply chain: Optimization of customer satisfaction level or profit or both?149 cited
  • Cited by

    • 2021Towards a Conceptual Development of Industry 4.0, Servitisation, and Circular Economy: A Systematic Literature Review83 cited
    • 2022Analyzing strategies in a green e-commerce supply chain with return policy and exchange offer41 cited
    • 2020Product bundling and advertising strategy for a duopoly supply chain: a power-balance perspective34 cited
    • 2022Supply chain network equilibrium considering coordination between after-sale service and product quality34 cited
    • 2020The impact of consumer behavior on preannounced pricing for a dual‐channel supply chain32 cited
    • 2019Quality disclosure strategy in a decentralized supply chain with consumer returns28 cited
    • 2019Coordinating contracts for a wind-power equipment supply chain with joint efforts on quality improvement and maintenance services27 cited
    • 2020When and how to share first-mile parcel collection service26 cited
    • 2022Product service supply chain network competition: an equilibrium with multiple tiers and members26 cited
    • 2023Improving supply chain transparency with blockchain technology when considering product returns24 cited
    • 2019Pricing decisions in a multiechelon supply chain under a bundling strategy20 cited
    • 2022Offline supplementary service strategies for the online marketplace: Third-party service or marketplace service?16 cited