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Including stakeholders in the design of home care systems: Identification and categorisation of complex user requirements

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Technology Use by Older Adults Assistive Technology in Communication and Mobility Context-Aware Activity Recognition Systems

Abstract

Home Care Systems have not been taken up in people’s homes as eagerly as might have first been anticipated. Yet with an increasing ageing population and an increased drive to support people living independently in their own homes, there is a continuing need for well designed, acceptable Home Care Systems. The complexity of the requirements of both individuals and the network of care surrounding people in their homes makes providing home care solutions a difficult task. In particular, what is known about, and expected of Home Care Systems is still unclear and can often differ between the various stakeholders involved. This paper is part of a project on Mobilising Advanced Technologies for Care at Home and presents the motivations for including stakeholders in both the design and ongoing configuration of homecare systems. 1

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