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PENGARUH E-SERVICE QUALITY TERHADAP E-LOYALTY PELANGGAN GO-JEK MELALUI E-SATISFACTION PADA KATEGORI GO-RIDE
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PENGARUH E-SERVICE QUALITY TERHADAP E-LOYALTY PELANGGAN GO-JEK MELALUI E-SATISFACTION PADA KATEGORI GO-RIDE (2017)PENGARUH E-SERVICE QUALITY TERHADAP E-LOY…Analysis of e-Service Quality and e-Trust on e-Loyalty with e-Satisfaction as an Intervening Variable in The Government e-Catalogue (2022)Analysis of e-Service Quality…The effect of e-service quality on e-loyalty mediated by e-trust and brand image variables (2021)The effect of e-service quali…Pengaruh E-Service dan Kualitas Sistem terhadap Kepuasan Pengguna Sistem E-Learning dengan Moderasi Perceived Value (2020)Pengaruh E-Service dan Kualit…The Effects of E-Trust and E-Service Quality to E-Loyalty with E-Satisfaction as the Mediation Variable (The Study of Bebas Bayar Application User’s in Indonesian) (2019)The Effects of E-Trust and E-…Services Marketing: Integrating Customer Focus Across the Firm (2004)Determinants of E-Commerce Customer Satisfaction, Trust, and Loyalty in Saudi Arabia (2011)Pengaruh E-Service Quality terhadap E-Customer Loyalty melalui E-Customer Satisfaction sebagai Variabel Intervening Pada Aplikasi Tiket.com (2022)Manajemen Pemasaran Modern (2024)Service quality, satisfaction, trust, and loyalty: the moderating role of main-bank and wealth status (2019)The impact of e-service quality and customer satisfaction on customer behavior in online shopping (2019)Internet banking service quality, e-customer satisfaction and loyalty: the modified e-SERVQUAL model (2020)PENGARUH KUALITAS SISTEM, KUALITAS INFORMASI, DAN KUALITAS LAYANAN TERHADAP KEPUASAN PENGGUNA SISTEM E-LEARNING (2017)PENGARUH DIMENSI KUALITAS PELAYANAN WEBSITE AKADEMIK TERHADAP KEPUASAN MAHASISWA PADA STIE “KBP” (2018)Pengaruh E-Service Quality terhadap E-Satisfaction pada Pengguna Aplikasi Mobile (2019)Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)The Commitment-Trust Theory of Relationship Marketing (1994)
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  • 2019The Effects of E-Trust and E-Service Quality to E-Loyalty with E-Satisfaction as the Mediation Variable (The Study of Bebas Bayar Application User’s in Indonesian)26 cited
  • 2021The effect of e-service quality on e-loyalty mediated by e-trust and brand image variables16 cited
  • 2022Analysis of e-Service Quality and e-Trust on e-Loyalty with e-Satisfaction as an Intervening Variable in The Government e-Catalogue15 cited
  • 2020Pengaruh E-Service dan Kualitas Sistem terhadap Kepuasan Pengguna Sistem E-Learning dengan Moderasi Perceived Value6 cited

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