Article2017

An integrated framework for ERP system implementation

Kalinga Jagoda · Premaratne Samaranayake

71 citations0/0 files storedInternational Journal of Accounting and Information Management

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ERP Systems Implementation and Impact Information Technology Governance and Strategy Corporate Governance and Management

Abstract

Purpose The purpose of this paper is to propose an alternative integrated approach based on the stage-gate method to implement enterprise resource planning (ERP) systems which will enhance the effectiveness of ERP projects. Design/methodology/approach A literature review was conducted on ERP system implementation and its effectiveness. The need for improving implementation approaches and methodologies was examined. Based on the insights gained, a conceptual framework for ERP system implementation is presented by combining the state-gate approach with the pre-implementation roadmap. Findings The proposed framework aims to enhance the overall ERP implementation outcomes, ensuring critical success factors and eliminating common causes of failures. A pre-implementation roadmap is identified as a key element for eliminating many causes of failure including lack of organisations’ readiness for ERP. The post-implementation stage can be used for further improvements to the system through internal research and development. Research limitations/implications The development of the framework is an attempt to contribute to improving ERP implementation. This research is expected to motivate researchers to work in this area, and it will be beneficial to practicing managers in the identification of opportunities for improvements in ERP systems. Case studies will be valuable to refine and validate the proposed model. Originality/value This paper explores research in a needy area and offers a framework to help researchers and practitioners in improving ERP implementation. This framework is expected to reduce the implementation project duration, strengthen critical success factors and minimise common problems of ERP implementation projects.

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References

2004Firm resources and sustained competitive advantage 2007Managing Firm Resources in Dynamic Environments to Create Value: Looking Inside the Black Box 2001Critical factors for successful implementation of enterprise systems 1990An Exposition of the AHP in Reply to the Paper “Remarks on the Analytic Hierarchy Process”2005Success and failure factors of adopting SAP in ERP system implementation 2004Critical elements for a successful enterprise resource planning implementation in small-and medium-sized enterprises 2004Assessing risk in ERP projects: identify and prioritize the factors 2003Implementing enterprise resource planning (ERP) systems in small and midsize manufacturing firms

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2019The Role of Top Management Commitment to Enhancing the Competitive Advantage Through ERP Integration and Purchasing Strategy 2021Framework for implementation of Enterprise Resource Planning (ERP) Systems in Small and Medium Enterprises (SMEs): A Case Study 2018Evaluation of a framework for sustainable Enterprise Resource Planning systems implementation 2021The influencing factors of enterprise resource planning (ERP) readiness stage on enterprise resource planning project success: a project manager’s perspective

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