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Risk-based thinking according to ISO 9001:2015 standard and the risk sources European manufacturing SMEs intend to manage
16 references·14 citing·47 second hop
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(1988)The Commitment-Trust Theory of Relationship Marketing (1994)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)“Green” supply chain management: The role of trust and top management in B2B and B2C markets (2012)How does the Perceived Ethicality of Corporate Services Brands Influence Loyalty and Positive Word-of-Mouth? Analyzing the Roles of Empathy, Affective Commitment, and Perceived Quality (2015)Value of corporate social responsibility for multiple stakeholders and social impact – Relationship marketing perspective (2022)Putting the enterprise into the enterprise system. 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this work references cited by second hop

References

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2010
ISO 31000:2009—The New International Standard on Risk Management
185 cited
  • 2003Supply chain evaluation in the service industry: a framework development compared to manufacturing111 cited
  • Cited by

    • 2019ISO 9001:2015 adoption: A multi-country empirical research82 cited
    • 2018Development of a Model Linking Physical Asset Management to Sustainability Performance: An Empirical Research55 cited
    • 2021Relationship between ISO 9001:2015 and operational and business performance of manufacturing industries in a developing country (Indonesia)55 cited
    • 2019Why are manufacturing SMEs cancelling their ISO 9001 certification? Research from Italy50 cited
    • 2020A model integrating environmental concerns and supply risks for dynamic sustainable supplier selection and order allocation49 cited
    • 2018Obstacles to ISO 9001 certification in SMEs47 cited
    • 2020Future of quality management system (ISO 9001) certification: novel grey forecasting approach44 cited
    • 2019Understanding TQM implementation barriers involving construction companies in a difficult environment42 cited
    • 2018Customer satisfaction and ISO 9001 improvement requirements in the supply chain39 cited
    • 2023Enabling supply chain efficacy through SC risk mitigation and absorptive capacity: an empirical investigation in manufacturing firms in the Middle East region – a moderated-mediated model33 cited
    • 2020The relationship between managers' narcissism and overconfidence on corporate risk-taking29 cited
    • 2019Modeling enablers of supply chain quality risk management: a grey-DEMATEL approach18 cited
    • 2020Statistical quality control in the food industry: a risk-based approach13 cited
    • 2023Risk Management in Practice: A Multiple Case Study Analysis in Italian Municipalities10 cited