Generation “X” and “Y” knowledge sharing behaviour

Muhammad Sabbir Rahman · Nuraihan Mat Daud · Hasliza Hassan

19 citations0/0 files storedJournal of Applied Research in Higher Education

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Knowledge Management and Sharing Job Satisfaction and Organizational Behavior Knowledge Management in Higher Education

Abstract

Purpose The purpose of this paper is to investigate the relationship between employee motivation and intention for knowledge sharing behaviour. Inter-generational differences (generations X and Y only) were assumed to moderate in the relationship between intention and knowledge sharing behaviour of non-academic staff of higher learning institutions. This research also aims to test the role of behavioural intention as mediation between motivation and knowledge sharing behaviour. Design/methodology/approach This research tested a conceptual framework derived from widely accepted theories. This study was carried out on non-academic staff working at the different higher learning institutions in Malaysia. Respondents from private and public higher learning institutions in Peninsular Malaysia were asked to complete a self-administered questionnaire. This research also applied confirmatory factor analysis and structural equation modelling to examine the proposed hypothesis of this inquiry. Findings Results indicate that non-academic staff knowledge sharing behaviour was significantly mediated by intention between motivation and knowledge sharing behaviour relationship. More specifically, inter-generational differences (generations X and Y) play a significant moderation role between intention and knowledge sharing behaviour. Research limitations/implications The generalizability of this cross-sectional study can be strengthened by adopting a longitudinal approach in the next phase of the study. Practical implications The results of this research highlighted that the higher learning institutions need to institutionalize knowledge sharing behaviour among their non-academic staff (executive and non-executive) by facilitating knowledge sharing-oriented work environment. Originality/value This paper has attempted to furnish a comprehensive understanding of knowledge sharing behaviour among the non-academic staff of higher learning institutions.

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References

1991The theory of planned behavior 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research 1992Alternative Ways of Assessing Model Fit 1988On the Evaluation of Structural Equation Models 1980Understanding Attitudes and Predicting Social Behavior 2000Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions 1991Structural Equations with Latent Variables.1997The Knowledge-creating company: How Japanese companies create the dynamics of innovation

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2023Predicting Workforce Engagement towards Digital Transformation through a Multi-Analytical Approach 2021Can generational differences and feeling trusted improve knowledge-sharing behavior? Consequences of high-performance work systems

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