Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Consumer–brand identification revisited: An integrative framework of brand identification, customer satisfaction, and price image and their role for brand loyalty and word of mouth

16 references·16 citing·37 second hopsampled

FromToDepth

this work references cited by second hop· second hop is a sample of the most-cited connections

References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
1957A Theory of Cognitive Dissonance24,224 cited
1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
2017A Theory of Cognitive Dissonance18,122 cited
1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
2004The Social Identity Theory of Intergroup Behavior13,460 cited
1998The partial least squares approach for structural equation modeling.12,728 cited
1986Psychology of intergroup relations10,626 cited
1988Possessions and the Extended Self9,050 cited
1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
1999Whence Consumer Loyalty?7,319 cited
2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
2006The Effect of Word of Mouth on Sales: Online Book Reviews

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

5,993 cited

1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited

Cited by

2019Consumer – green brand relationships: revisiting benefits, relationship quality and outcomes127 cited
2020How corporate social responsibility contributes to strengthening brand loyalty, hotel positioning and intention to revisit?113 cited
2018Turning brand credibility into positive word-of-mouth: integrating the signaling and social identity perspectives99 cited
2021The influence of university brand image, satisfaction, and university identification on alumni WOM intentions96 cited
2020Antecedents of consumer-brand identification in terms of belonging brands84 cited
2021Social capital and consumer happiness: toward an alternative explanation of consumer-brand identification67 cited
2022Customer advocacy and brand loyalty: the mediating roles of brand relationship quality and trust66 cited
2021An Integrated Model of Social Media Brand Love: Mediators of Brand Attitude and Consumer Satisfaction62 cited
2019Types of green practices, hotel price image and consumers’ attitudes in China: the mediating role of consumer skepticism57 cited
2023Impact of green marketing on peer-to-peer accommodation platform users’ repurchase intention and positive word-of-mouth: mediation of trust and consumer identification52 cited
2019Brand fidelity: Scale development and validation52 cited
2020Building team brand equity through perceived CSR: the mediating role of dual identification52 cited
2020Effect of underdog (vs topdog) brand storytelling on brand identification: exploring multiple mediation mechanisms48 cited
2020Oppositional loyalty as a brand identity-driven outcome: a conceptual framework and empirical evidence48 cited
2022Analysis of the Effects of Perceived Value, Price Sensitivity, Word-of-Mouth, and Customer Satisfaction on Repurchase Intentions of Safety Shoes under the Consideration of Sustainability42 cited
2020Spatial and human crowdedness, time pressure, and Chinese traveler word-of-mouth behaviors for Korean restaurants41 cited