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Changing Face of Banks and the Evaluation of Internet Banking in Turkey
8 references·0 citing·41 second hop
Changing Face of Banks and the Evaluation of Internet Banking in Turkey (2009)Changing Face of Banks and the Evaluation…Internet banking versus other banking channels: Young consumers’ view (2008)Internet banking versus other…Internet Banking and the Impact of Seller Support and Third Party (2007)Internet Banking and the Impa…Organisational critical success factors in adoption of e-banking at the Woolwich bank (2006)Organisational critical succe…Application of the latent class regression methodology to the analysis of Internet use for banking transactions in the European Union (2006)Application of the latent cla…Customer satisfaction using QFD: an e‐banking case (2004)Customer satisfaction using Q…Adoption of Internet services in the Acceding and Candidate Countries, lessons from the Internet banking case (2004)Adoption of Internet services…E-banking and customer preferences in Malaysia: An empirical investigation (2003)E-banking and customer prefer…The behavioral consequences of PC banking (1998)The behavioral consequences o…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Internet-based e-banking and consumer attitudes: an empirical study (2002)Toward an understanding of the behavioral intention to use mobile banking (2004)Adoption of internet banking services in China: is it all about trust? (2010)A FUZZY APPROACH TO E-BANKING WEBSITE QUALITY ASSESSMENT BASED ON AN INTEGRATED AHP-ELECTRE METHOD / E-BANKININKYSTĖS TINKLAPIŲ KOKYBĖS VERTINIMAS PAREMTAS INTEGRUOTU NEAPIBREŽTŲJŲ AIBIŲ AHP-ELECTRE METODU (2011)User Adoption of Online Banking in Nigeria: A Qualitative Study (2015)Competitive Advantage: Creating and Sustaining Superior Performance (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)An examination of the relationship between service quality dimensions, overall internet banking service quality and customer satisfaction (2009)A multiple objective optimization based QFD approach for efficient resilient strategies to mitigate supply chain vulnerabilities: The case of garment industry of Bangladesh (2015)A quality function deployment approach to improve maritime supply chain resilience (2016)Applied Latent Class Analysis (2002)Diffusion of innovations. (2003)Operations in banking: the service quality and effects on satisfaction and loyalty (2010)Modelling choice in logistics: a managerial guide and application (2012)A mediating and multigroup analysis of customer loyalty (2016)Diffusion of Innovations 1 (2019)Case Study Research: Design and Methods (1984)Qualitative evaluation and research methods (1990)Qualitative evaluation and research methods (1990)CRM literature: conceptual and functional insights by keyword analysis (2009)The impact of 3D e-readiness on e-banking development in Iran: A fuzzy AHP analysis (2009)Financial institutions digital transformation: the stages of the journey and business metrics to follow (2023)Estimating Nonresponse Bias in Mail Surveys (1977)Measuring Service Quality: A Reexamination and Extension (1992)The effect of automated service quality on Australian banks' financial performance and the mediating role of customer satisfaction (2006)Factors Influencing the Adoption of Internet Banking in Tunisia (2011)Customer loyalty to a commercial website: Descriptive meta-analysis of the empirical literature and proposal of an integrative model (2012)Organizational Information Requirements, Media Richness and Structural Design (1986)Relational Benefits in Services Industries: The Customer's Perspective (1998)Using PLS-SEM technique to model construction organizations' willingness to participate in e-bidding (2010)An extension of TAM model with IDT and security/privacy risk in the adoption of internet banking services in Greece (2012)Digital Banking in Northern India: The Risks on Customer Satisfaction (2021)Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs1 (1999)Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Problems and Prospects of E-Banking in Bangladesh (2012)The perceived value and perceived benefits experienced by customers using travel agents (2018)The Impact of Information and Communication Technology on Banks’ Performance and Customer Service Delivery in the Banking Industry (2012)The Impact of Internet-Banking on Brick and Mortar Branches: The Case of Turkey (2012)The Interaction between Internet, Sustainable Development, and Emergence of Society 5.0 (2020)
this work references cited by second hop

References

  • 2003E-banking and customer preferences in Malaysia: An empirical investigation294 cited
  • 1998The behavioral consequences of PC banking222 cited
  • 2008Internet banking versus other banking channels: Young consumers’ view143 cited
  • 2004Customer satisfaction using QFD: an e‐banking case96 cited
  • 2006Organisational critical success factors in adoption of e-banking at the Woolwich bank94 cited
  • 2004Adoption of Internet services in the Acceding and Candidate Countries, lessons from the Internet banking case87 cited
  • 2006Application of the latent class regression methodology to the analysis of Internet use for banking transactions in the European Union64 cited
  • 2007Internet Banking and the Impact of Seller Support and Third Party11 cited

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