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Crisis Communication and Social Media. A Systems‐ and Medium‐Theoretical Perspective
12 references·4 citing·40 second hop
Crisis Communication and Social Media. A Systems‐ and Medium‐Theoretical Perspective (2017)Crisis Communication and Social Media. A …Spreadable Media: Creating Value and Meaning in a Networked Culture (2014)Spreadable Media: Creating Va…Social Media in Organizations: Leveraging Personal and Collective Knowledge Processes (2013)Social Media in Organizations…The paracrisis: The challenges created by publicly managing crisis prevention (2012)The paracrisis: The challenge…Social Media Communication in Organizations: The Challenges of Balancing Openness, Strategy, and Management (2012)Social Media Communication in…Putting Coworkers in the Limelight: New Challenges for Communication Professionals (2011)Putting Coworkers in the Lime…Best Practices in Crisis Communication: Evolution of Practice through Research (2006)Best Practices in Crisis Comm…The Reality of the Mass Media (2000)The Reality of the Mass MediaOrganisation und Entscheidung (2000)Organisation und EntscheidungLuhmann, Habermas and the theory of communication (2000)Luhmann, Habermas and the the…Organizational Learning II: Theory, Method, and Practice. (1997)Organizational Learning II: T…Image repair discourse and crisis communication (1997)Image repair discourse and cr…Risk: a sociological theory (1993)Risk: a sociological theoryA systematic literature review of crisis management in online public opinion: evolutionary path and implications for China (2024)A systematic literature revie…The Effects of Paracrisis Origin and Response Strategy on Facebook Audience’s Perceived Organisational Reputation and Behavioural Intentions (2019)The Effects of Paracrisis Ori…Technoscience, policy and the new media. Nexus or vortex? (2019)Technoscience, policy and the…KURUMSAL MARKALAR AÇISINDAN KRİZ İLETİŞİMİNİN ÖNEMİ: PINAR KRİZİ ÖRNEĞİ (2019)KURUMSAL MARKALAR AÇISINDAN K…The Knowledge-Creating Company (1995)The Knowledge-Creating Company (1998)Users of the world, unite! The challenges and opportunities of Social Media (2009)Enhancing team creative performance through social media and transactive memory system (2017)How do strategic leaders engage with social media? A theoretical framework for research and practice (2020)COVID-19 leadership challenges in knowledge work (2021)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Perceptual, Attitudinal, and Behavioral Outcomes of Organization–Public Engagement on Corporate Social Networking Sites (2014)Toward a typology of government social media communication: Democratic goals, symbolic acts and self-presentation (2017)A Call for Authenticity: Audience Responses to Social Media Influencer Endorsements in Strategic Communication (2019)Organizational Legitimacy: Social Values and Organizational Behavior (1975)Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Handling complaints on social network sites – An analysis of complaints and complaint responses on Facebook and Twitter pages of large US companies (2014)Social Media and the Formation of Organizational Reputation (2017)Lessons for Crisis Communication on Social Media: A Systematic Review of What Research Tells the Practice (2018)Symbolic Interactionism: Perspective and Method. (1971)Economic Action and Social Structure: The Problem of Embeddedness (1985)The Constitution of Society. (1988)The Networked Public Sphere (2006)Ecological economics: A Luhmannian analysis of integrated reporting (2016)For-Benefit Company (fBComp): An innovative social-business model. The Italian case (2018)Between tradition and change (2009)Maintaining Legitimacy: Controversies, Orders of Worth, and Public Justifications (2010)Democracy of Objects (2011)An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation (1998)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)The Handbook of Crisis Communication (2010)The risks and reconstruction model for resettling displaced populations (1997)A New Approach to Risk Evaluation and Management: Risk‐Based, Precaution‐Based, and Discourse‐Based Strategies1 (2002)Facing the Unexpected: Disaster Preparedness and Response in the United States (2002)Exploring Paradox: Toward a More Comprehensive Guide (2000)Perspectives into learning at the workplace (2008)Conceptualizing Teacher Professional Learning (2011)Socially Mediated Publicness: An Introduction (2012)Spreadable Spectacle in Digital Culture: Civic Expression, Fake News, and the Role of Media Literacies in “Post-Fact” Society (2017)The Structure and Significance of Strategic Episodes: Social Systems Theory and the Routine Practices of Strategic Change (2003)Organization outside organizations: the significance of partial organization (2010)CSR as aspirational talk (2013)
this work references cited by second hop

References

  • 1997Organizational Learning II: Theory, Method, and Practice.3,455 cited
  • 2000Organisation und Entscheidung1,969 cited
  • 2014Spreadable Media: Creating Value and Meaning in a Networked Culture1,442 cited
  • 1997Image repair discourse and crisis communication1,401 cited
  • 1993Risk: a sociological theory1,252 cited
  • 2000The Reality of the Mass Media832 cited
  • 2012Social Media Communication in Organizations: The Challenges of Balancing Openness, Strategy, and Management346 cited
  • 2000Luhmann, Habermas and the theory of communication315 cited
  • 2012The paracrisis: The challenges created by publicly managing crisis prevention282 cited
  • 2013Social Media in Organizations: Leveraging Personal and Collective Knowledge Processes160 cited
  • 2011Putting Coworkers in the Limelight: New Challenges for Communication Professionals128 cited
  • 2006Best Practices in Crisis Communication: Evolution of Practice through Research114 cited

Cited by

  • 2019Technoscience, policy and the new media. Nexus or vortex?16 cited
  • 2019The Effects of Paracrisis Origin and Response Strategy on Facebook Audience’s Perceived Organisational Reputation and Behavioural Intentions14 cited
  • 2024

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A systematic literature review of crisis management in online public opinion: evolutionary path and implications for China
8 cited
  • 2019KURUMSAL MARKALAR AÇISINDAN KRİZ İLETİŞİMİNİN ÖNEMİ: PINAR KRİZİ ÖRNEĞİ8 cited