Emotional intelligence, leadership style and organizational climate

Bassem Emile Maamari · Joelle F. Majdalani

120 citations0/0 files storedInternational journal of organizational analysis

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Emotional Intelligence and Performance Job Satisfaction and Organizational Behavior Employee Performance and Leadership

Abstract

Purpose This paper aims to investigate the effect of emotional intelligence (EI) on the leader’s applied leadership style (mediator) and the effect of this style on the employees’ organizational citizenship (responsibility, reward and warmth and support). Design/methodology/approach The researchers are proposing a model that highlights the mediating role of leadership style on the relationship between leaders’ EI and employees’ feeling of organizational climate. The study follows the quantitative process. A survey is prepared for data collection and for statistically testing the proposed model. Findings The results show that the leaders’ EI does affect his/her leadership style. Moreover, the leaders’ style affects directly the respective employees’ feeling of organizational climate to varying levels. The variance between different styles is found to be small. Research limitations/implications The limitations of this study include the minimal cross-check interviews. The sample size’s limitation resulted in the researchers’ inability to compare the different sub-sectors of the economy (labelled as the type of work of the firm) to derive deeper conclusions by economic/business sector. Practical implications The study reveals a number of practical implications affecting communication, performance, stability and tenure, and thereby lower turnover. Social implications The social implications of this study include the social relationships within the work-setting, higher empathy and higher levels of norming as a direct result of improving the leader’s EI level. Originality/value The paper is based on a sample of respondents with a new model suggested and tested scientifically, following a rigorous process. It assesses the impact of both EI and organizational climate with leadership style.

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References

1979A Paradigm for Developing Better Measures of Marketing Constructs 1984Frames of Mind: The Theory of Multiple Intelligences 1987Leadership and Performance beyond Expectations 1990Emotional Intelligence 1939Patterns of Aggressive Behavior in Experimentally Created “Social Climates”2002The effects of leader and follower emotional intelligence on performance and attitude 1986Beyond IQ: A Triarchic Theory of Human Intelligence 1999Emotional intelligence meets traditional standards for an intelligence

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