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Airline baggage fees and flight delays: A floor wax and dessert topping? · Study

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ArticleAirline baggage fees and flight delays: A floor wax and dessert topping?

Amirhossein Alamdar Yazdi2017

Article2017

Airline baggage fees and flight delays: A floor wax and dessert topping?

Amirhossein Alamdar Yazdi · Pritha Dutta · Adams B. Steven

19 citations·0/0 files stored·Transportation Research Part E Logistics and Transportation Review

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Aviation Industry Analysis and Trends Transportation Planning and Optimization Air Traffic Management and Optimization

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References

2004The Price is Unfair! A Conceptual Framework of Price Fairness Perceptions 2008How do Incumbents Respond to the Threat of Entry? Evidence from the Major Airlines *2007The influence of price fairness on customer satisfaction: an empirical test in the context of automobile purchases 2002Price elasticities of demand for passenger air travel: a meta-analysis 2002Rule-based price fairness and its effect on willingness to purchase 2001Can differential prices be fair?2012Linkages between customer service, customer satisfaction and performance in the airline industry: Investigation of non-linearities and moderating effects 2015Linking business strategy to service failures and financial performance: Empirical evidence from the U.S. domestic airline industry

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2022Expectations vs Experience: Managing the Adverse Effects of Service Failures on Customer Satisfaction in the Airline Industry 2022Highly debated but still unbundled: The evolution of U.S. airline ancillary products and pricing strategies 2019Price setting for extra-baggage service for a combination carrier using the newsvendor setup

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2022Expectations vs Experience: Managing the Adverse Effects of Service Failures on Customer Satisfaction in the Airline Industryarticle · 5 shared references 2022Highly debated but still unbundled: The evolution of U.S. airline ancillary products and pricing strategiesarticle · 5 shared references 2013From ‘free’ to fee: Acceptability of airline ancillary fees and the effects on customer behaviorarticle · 4 shared references 2017Online dynamic pricing and consumer-perceived ethicality: Synthesis and future researcharticle · 4 shared references 2016Effects of Conditional Sales Promotion Tactics on Consumers' Feelings of Unfairnessarticle · 4 shared references 2010Grundlagen der Preisfairness – Bestandsaufnahme und Ansätze für zukünftige Forschungarticle · 4 shared references

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Year2017

Typearticle

Published2017-06-15

VenueTransportation Research Part E Logistics and Transportation Review

ISSN-L1366-5545

Languageen

Citations19

Files0 public / 0

ShelfAviation Industry Analysis and Trends

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doi10.1016/j.tre.2017.06.002

openalex_workW2625747741

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