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Service Design: From Insight to Implementation · Study

BookService Design: From Insight to Implementation

Andrew Polaine2013

Book2013

Service Design: From Insight to Implementation

Andrew Polaine · Lavrans Løvlie · Ben Reason

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Service and Product Innovation Design Education and Practice Innovative Approaches in Technology and Social Development

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2016Improving service quality through customer journey analysis 2015The Design of Smart Product-Service Systems (PSSs): An Exploration of Design Characteristics 2018Service Logic Business Model Canvas 2021Design in the public sector: Toward a human centred model of public governance 2015Foresight and Service Design Boosting Dynamic Capabilities in Service Innovation 2021Designing sustainable services with the ECO-Service design method: Bridging user experience with environmental performance 2013Stakeholder Engagement for Service Design: How service designers identify and communicate insights 2017Fun, inspiration and discovery: from momentary experiences to overall evaluations

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Year2013

Typebook

Published2013-03-13

Languageen

Citations225

Files0 public / 0

ShelfService and Product Innovation

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openalex_workW2630669593

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