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Compared to What? How Social and Historical Reference Points Affect Citizens’ Performance Evaluations
16 references·16 citing·32 second hopsampled
Compared to What? How Social and Historical Reference Points Affect Citizens’ Performance Evaluations (2017)Compared to What? How Social and Historic…Comparison processes in social judgment: Mechanisms and consequences. (2003)Comparison processes in socia…Bad is Stronger than Good (2001)Bad is Stronger than GoodLoss Aversion in Riskless Choice: A Reference-Dependent Model (1991)Loss Aversion in Riskless Cho…Anomalies: The Endowment Effect, Loss Aversion, and Status Quo Bias (1991)Anomalies: The Endowment Effe…Status quo bias in decision making (1988)Status quo bias in decision m…Prospect theory: An analysis of decision under risk (1988)Prospect theory: An analysis …The Politics of Blame Avoidance (1986)The Politics of Blame Avoidan…The Framing of Decisions and the Psychology of Choice (1981)The Framing of Decisions and …A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Prospect Theory: An Analysis of Decision under Risk (1979)Prospect Theory: An Analysis …A model of egoistical relative deprivation. (1976)A model of egoistical relativ…Hedonic relativism and planning the good society (1971)Hedonic relativism and planni…A BEHAVIORAL MODEL OF RATIONAL CHOICE (1955)A BEHAVIORAL MODEL OF RATIONA…A Theory of Social Comparison Processes (1954)A Theory of Social Comparison…The Utility of Wealth (1952)The Utility of WealthBandwagon, Snob, and Veblen Effects in the Theory of Consumers' Demand (1950)Bandwagon, Snob, and Veblen E…Sector Bias and the Credibility of Performance Information: An Experimental Study of Elder Care Provision (2021)Sector Bias and the Credibili…How Do Citizens Assess Street‐Level Bureaucrats’ Warmth and Competence? A Typology and Test (2020)How Do Citizens Assess Street…Everything Is Relative: How Citizens Form and Use Expectations in Evaluating Services (2020)Everything Is Relative: How C…Behavioral Public Performance (2020)Behavioral Public PerformanceThe role(s) of accounting and performance measurement systems in contemporary public administration (2019)The role(s) of accounting and…Perceptual Bias and Public Programs: The Case of the United States and Hospital Care (2019)Perceptual Bias and Public Pr…Loyalty or Competence: Political Use of Performance Information and Negativity Bias (2019)Loyalty or Competence: Politi…Can Government Public Communications Elicit Undue Trust? Exploring the Interaction between Symbols and Substantive Information in Communications (2019)Can Government Public Communi…Bounded rationality, blame avoidance, and political accountability: how performance information influences management quality (2019)Bounded rationality, blame av…Successful Problem Solvers? Managerial Performance Information Use to Improve Low Organizational Performance (2018)Successful Problem Solvers? M…Behavioral Public HR: Experimental Evidence on Cognitive Biases and Debiasing Interventions (2018)Behavioral Public HR: Experim…A Great Schism Approaching? Towards a Micro and Macro Public Administration (2018)A Great Schism Approaching? T…A Behavioral Model of Public Organizations: Bounded Rationality, Performance Feedback, and Negativity Bias (2018)A Behavioral Model of Public …Numbers over Narratives? How Government Message Strategies Affect Citizens’ Attitudes (2017)Numbers over Narratives? How …Double standards? How historical and political aspiration levels guide managerial performance information use (2017)Double standards? How histori…Human Interest or Hard Numbers? Experiments on Citizens’ Selection, Exposure, and Recall of Performance Information (2016)Human Interest or Hard Number…The Structure of Scientific Revolutions (1963)A perspective on judgment and choice: Mapping bounded rationality. (2003)Maps of Bounded Rationality: Psychology for Behavioral Economics (2003)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. (1979)Developing Buyer-Seller Relationships (1987)Measuring Service Quality: A Reexamination and Extension (1992)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Advances in prospect theory: Cumulative representation of uncertainty (1992)A Theory of Fairness, Competition, and Cooperation (1999)Time Discounting and Time Preference: A Critical Review (2002)Judgment under Uncertainty: Heuristics and Biases (1974)Perception of Risk (1987)Toward a Theory of Situation Awareness in Dynamic Systems (1995)Framing Processes and Social Movements: An Overview and Assessment (2000)Risk, Ambiguity, and the Savage Axioms (1961)Judgment under Uncertainty: Heuristics and Biases (1975)Exploration and Exploitation in Organizational Learning (1991)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Theory of games and economic behavior (2019)Informal social communication. (1950)Deviation, rejection, and communication. (1951)Inequity In Social Exchange (1965)The Elaboration Likelihood Model of Persuasion (1986)Level of aspiration. (2004)The need to belong: Desire for interpersonal attachments as a fundamental human motivation. (1995)Individual differences in reasoning: Implications for the rationality debate? (2000)Heuristics and Biases: The Psychology of Intuitive Judgment (2004)Experimental evidence of massive-scale emotional contagion through social networks (2014)Choices, values, and frames. (1984)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)
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References

  • 1979Prospect Theory: An Analysis of Decision under Risk48,459 cited
  • 1988Prospect theory: An analysis of decision under risk32,475 cited
  • 1954A Theory of Social Comparison Processes20,836 cited
  • 1981The Framing of Decisions and the Psychology of Choice17,834 cited
  • 1955A BEHAVIORAL MODEL OF RATIONAL CHOICE15,851 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 2001Bad is Stronger than Good7,670 cited
  • 1991Loss Aversion in Riskless Choice: A Reference-Dependent Model6,428 cited
  • 1988Status quo bias in decision making5,912 cited
  • 1991Anomalies: The Endowment Effect, Loss Aversion, and Status Quo Bias5,015 cited
  • 1950Bandwagon, Snob, and Veblen Effects in the Theory of Consumers' Demand2,344 cited
  • 1986The Politics of Blame Avoidance2,174 cited
  • 1952The Utility of Wealth1,845 cited
  • 1976A model of egoistical relative deprivation.1,537 cited
  • 1971Hedonic relativism and planning the good society1,368 cited
  • 2003Comparison processes in social judgment: Mechanisms and consequences.

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  • 2020Behavioral Public Performance86 cited
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  • 2019The role(s) of accounting and performance measurement systems in contemporary public administration85 cited
  • 2018Successful Problem Solvers? Managerial Performance Information Use to Improve Low Organizational Performance82 cited
  • 2016Human Interest or Hard Numbers? Experiments on Citizens’ Selection, Exposure, and Recall of Performance Information79 cited
  • 2019Bounded rationality, blame avoidance, and political accountability: how performance information influences management quality65 cited
  • 2020Everything Is Relative: How Citizens Form and Use Expectations in Evaluating Services65 cited
  • 2017Numbers over Narratives? How Government Message Strategies Affect Citizens’ Attitudes65 cited
  • 2019Can Government Public Communications Elicit Undue Trust? Exploring the Interaction between Symbols and Substantive Information in Communications61 cited
  • 2021Sector Bias and the Credibility of Performance Information: An Experimental Study of Elder Care Provision58 cited
  • 2019Perceptual Bias and Public Programs: The Case of the United States and Hospital Care51 cited
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