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What Went Right: Interactional Strategies for Managing Crisis Negotiations during an Emergency Service Call
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What Went Right: Interactional Strategies for Managing Crisis Negotiations during an Emergency Service Call (2017)What Went Right: Interactional Strategies…Garfinkel and Ethnomethodology (2014)Garfinkel and EthnomethodologyTalk in Action (2010)Talk in ActionSequence Organization in Interaction: A Primer in Conversation Analysis (2007)Sequence Organization in Inte…Sequence Organization in Interaction (2007)Sequence Organization in Inte…Doing Conversation Analysis (2007)Doing Conversation AnalysisGlossary of transcript symbols with an introduction (2004)Glossary of transcript symbol…Talk at work : Interaction in institutional settings. Ed. by Paul Drew and John Heritage. (Studies in interactional sociolinguistics, 8.) Cambridge: Cambridge University Press, 1992. Pp. 580. (1995)Talk at work : Interaction in…Lectures on Conversation (1995)Lectures on ConversationTalk at Work: Interaction in Institutional Settings. (1994)Talk at Work: Interaction in …Rethinking context: Language as an interactive phenomenon. Ed. by Alessandro Duranti and Charles Goodwin. (Studies in the social and cultural foundations of language, 11.) Cambridge: Cambridge University Press, 1992. Pp. viii, 363. Cloth $75.00, paper $27.95. (1993)Rethinking context: Language …Discourse Markers (1987)Discourse MarkersForms of talk (1981)Forms of talkOrder in Court (1979)Order in CourtThe Preference for Self-Correction in the Organization of Repair in Conversation (1977)The Preference for Self-Corre…A simplest systematics for the organization of turn-taking for conversation (1974)A simplest systematics for th…Opening up Closings (1973)Opening up ClosingsThe backstage work negotiators do when communicating with persons in crisis (2019)The backstage work negotiator…Sequencing in Conversational Openings 1 (1968)Grounding in communication. (1991)Interaction Analysis: Foundations and Practice (1995)Action and embodiment within situated human interaction (2000)On Face-Work (1955)Studies in Ethnomethodology. (1968)What Is Agency? (1998)Professional Vision (1994)Discourse Analysis as Theory and Method (2002)Identity and interaction: a sociocultural linguistic approach (2005)Positioning: The Discursive Production of Selves (1990)Talking science: language, learning, and values (1991)Sampling Knowledge: The Hermeneutics of Snowball Sampling in Qualitative Research (2008)Moving forward with membership categorization analysis: Methods for systematic analysis (2012)Qualitative content analysis: theoretical foundation, basic procedures and software solution (2014)The local constitution of multimodal resources for social interaction (2014)Doing Gender (1987)Empathy: Its ultimate and proximate bases (2002)Qualitative methods for health research (2009)Mobilizing Response (2010)Epistemics in Action: Action Formation and Territories of Knowledge (2012)The Epistemic Engine: Sequence Organization and Territories of Knowledge (2012)Regularity in Semantic Change (2001)World Lexicon of Grammaticalization (2002)Grammaticalization (2003)
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References

  • 1974A simplest systematics for the organization of turn-taking for conversation15,528 cited
  • 1995Lectures on Conversation5,393 cited
  • 1977The Preference for Self-Correction in the Organization of Repair in Conversation5,148 cited
  • 2004Glossary of transcript symbols with an introduction4,992 cited
  • 2007Sequence Organization in Interaction4,955 cited
  • 1981Forms of talk4,644 cited
  • 1973Opening up Closings4,591 cited
  • 1987Discourse Markers2,820 cited
  • 2007Doing Conversation Analysis2,594 cited
  • 2014Garfinkel and Ethnomethodology2,276 cited
  • 1994Talk at Work: Interaction in Institutional Settings.1,872 cited
  • 2007Sequence Organization in Interaction: A Primer in Conversation Analysis1,675 cited
  • 1993Rethinking context: Language as an interactive phenomenon. Ed. by Alessandro Duranti and Charles Goodwin. (Studies in the social and cultural foundations of language, 11.) Cambridge: Cambridge University Press, 1992. Pp. viii, 363. Cloth $75.00, paper $27.95.1,434 cited
  • 1995Talk at work : Interaction in institutional settings. Ed. by Paul Drew and John Heritage. (Studies in interactional sociolinguistics, 8.) Cambridge: Cambridge University Press, 1992. Pp. 580.1,312 cited
  • 1979

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Order in Court
1,072 cited
  • 2010Talk in Action847 cited
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    • 2019The backstage work negotiators do when communicating with persons in crisis16 cited